JOB DETAILS

Sales Consultant - Melbourne Central

CompanySwarovski
LocationMelbourne
Work ModeOn Site
PostedJuly 6, 2026
About The Company
Masters of Light Since 1895 Swarovski creates beautiful products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures, and sells the world's finest crystals, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as home décor and crystals for Automotive. Swarovski Crystal Business is represented in over 140 countries worldwide with 2,300 Swarovski boutiques complemented by selected multibrand partners and employs around 18,600 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion, and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.
About the Role

At Swarovski, your ideas are valued, and your work helps create unforgettable moments for our customers every day.

Ready to bring brilliance to life with one of the most iconic brands in fashion and design? Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.

As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.

About the Job

  • Deliver outstanding customer service and create emotional connections through storytelling
  • Build trust and lasting relationships with customers, promoting loyalty programs
  • Achieve individual and team sales goals, taking accountability for results
  • Collaborate with your team to create a welcoming, organized store environment
  • Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

About You

  • Passionate about fashion, luxury, or lifestyle brands
  • Experienced in a multicultural retail environment
  • Excellent and proven customer service skills and a winning personality that builds trust
  • Curious, empathetic, and results-driven team player with a commercial mindset
  • Digitally savvy and comfortable using retail technology
  • Confident expressing your individuality and bringing creative ideas to the team

What We Offer

You can expect a range of benefits, including:

  • Recognition awards that celebrate your achievements
  • Exclusive employee discounts on Swarovski products
  • Paid volunteering leave to support causes you care about
  • A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
  • Comprehensive product and personal training to help you grow
  • Opportunities for career development

Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career that matches your ambitions.

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.

Key Skills
Customer ServiceStorytellingSales Goal AchievementRelationship BuildingRetail TechnologyCommercial MindsetMulticultural CommunicationLuxury Brand Passion
Categories
RetailSalesCustomer Service & Support
Benefits
Recognition AwardsEmployee DiscountsPaid Volunteering LeaveGlobal Employee Assistance ProgramProduct And Personal TrainingCareer Development Opportunities
Job Information
📋Core Responsibilities
Deliver exceptional customer service and create emotional connections through storytelling to drive sales and brand loyalty. Collaborate with the team to maintain an organized store environment and stay updated on product knowledge using digital tools.
📋Job Type
part time
📊Experience Level
0-2
💼Company Size
11283
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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