Data Analyst

Overview

About Business Unit:

The Automotive Practice at Epsilon is a rapidly growing team, driving growth for major players in the automotive industry - from Original Equipment Manufacturers (OEMs) to dealerships across North America. Part of a 1,600-member multinational team, the practice provides the automotive world’s largest service reminder platform, alongside agency services and digital media solutions. A leader in the automotive space, the team supports over 50% of auto dealerships in North America and maintains relationships with over 280 million customers. Home to innovation and ground breaking technology, our Auto team leads the game in developing outstanding software and solutions for hyper-personalized digital marketing.

The Data Analyst will be a key member of the Technical Operations team, serving as a key link between Engineering and Operations. This role focuses on transforming data into actionable insights that improve operational efficiency and enhance client outcomes.

You will work on client reporting, operational requests, and data-driven initiatives, leveraging tools such as Oracle SQL, Microsoft Excel, and other analytics platforms. This role also involves collaborating with cross-functional teams to define requirements, create features and user stories, and maintain accurate and up-to-date documentation.

As part of this team, you will contribute to the development and optimization of digital products at Epsilon, including search and social marketing technologies. This is an exciting opportunity to work in a fast-paced environment where innovation, scalability, and data-driven decision-making are at the forefront.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

• Develop and maintain both client-facing and internal reports and dashboards
• Write and optimize complex queries using Oracle SQL
• Use Microsoft Excel (including advanced formulas and VBA) for data manipulation and automation
• Analyze large datasets to identify trends, patterns, and actionable insights
• Create and refine features, user stories, and acceptance criteria for product enhancements
• Support day-to-day operational data requests and troubleshoot data-related issues
• Ensure data accuracy, consistency, and integrity across systems
• Maintain comprehensive documentation for processes, data flows, and reporting logic
• Continuously identify opportunities for process improvement and automation

Qualifications

• Strong experience with Oracle SQL
• Proficiency in Microsoft Excel, including pivot tables, advanced formulas, and VBA (Visual Basic for Applications)
• Working knowledge of Python for data analysis and automation is a plus
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication skills, with the ability to interact effectively with technical teams, operations stakeholders, and clients
• Ability to manage multiple priorities in a fast-paced environment
• Positive attitude, self-motivated, and a strong team player

Nice to have skills:

• PL/SQL knowledge and experience
• Experience or familiarity with paid search and social digital marketing platforms such as Google Ads and Facebook Advertising

Additional Information

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation—shaping our culture, guiding our decisions, and uniting us in common purpose.

Epsilon is an Equal Opportunity Employer.  Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.