JOB DETAILS

Customer Advisor – Argos (in Sainsbury’s)

CompanySainsbury's
LocationWigan
Work ModeOn Site
PostedJuly 5, 2026
About The Company
Over 150 years old and still going strong, we’re the UK’s second-biggest retailer. Every day, the nation shops with us because they know they’ll get affordable, good food and excellent service. We focus on great value and convenient shopping across our family of brands, from Argos, Nectar and Habitat to Sainsbury’s Bank, Smart Charge and Tu. What’s next for Sainsbury’s? We've put food back at the heart of our business and we’re taking Sainsbury’s to the next level. We’re investing in technology and people and we’re thinking bigger about how we attract and connect with our customers, while doing everything we can to create a more resilient UK food system.
About the Role

What you’ll be doing:

  • Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter 
  • Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds
  • Make sure that the stock room is neat and tidy, and restocking products from deliveries
  • Be present on the shop floor helping customers with questions and provide advice on a wide range of products 
  • Build great knowledge about our products, services and promotions to help provide recommendations 

What makes a great Argos Colleague: 

  • Friendly and welcoming with a genuine enthusiasm for helping customers. 
  • Comfortable talking to customers about our financial services when buying certain products
  • Happy working in a fast-paced, physical and high energy environment, and thrives in being part of a team
  • Always prepared to work flexibly and productively to a high standard across the store when needed - you’ll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things 
  • Embraces using new digital tools and technology to do your job brilliantly  
  • Have great attention to detail, keeping the store clean and clutter free to create the best shopping experience for our customers 

Working for us has great rewards:

We truly value our colleagues and provide market-leading benefits and training to reflect that:

  • Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday
  • Free food and hot drinks - provided for Colleagues in all our stores
  • Generous holiday entitlement - based on the hours you work, plus maternity and paternity leave
  • Pension – we’ll match between 4-7.5% of your pension contributions
  • Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
  • Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more 
  • Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues

Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

If you need an update on your application, you should contact the store that you have applied to. You can find contact details for all Argos stores here.

Key Skills
Customer ServiceCash HandlingStock ManagementProduct KnowledgeDigital LiteracyCommunicationAttention To DetailTeamworkFinancial Services AdviceRetail Operations
Categories
RetailCustomer Service & SupportLogistics
Benefits
Discount card for Sainsbury²s, Argos, Tu, and HabitatFree food and hot drinksGenerous holiday entitlementMaternity and paternity leavePension matching (4-7.5%)Sainsbury²s share schemesShopping discounts for gym, restaurants, holidays, and retailWellbeing support via Employee Assistance Programme
Job Information
📋Core Responsibilities
Deliver excellent customer service via tills, screens, and collection counters while processing payments and refunds. Maintain the stock room, replenish products, and provide expert advice on products and financial services to customers.
📋Job Type
part time
📊Experience Level
0-2
💼Company Size
68624
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
15 hours
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