Fibre Quality Specialist

Please note this role requires travel, and therefore a fully expensed van is included.  Covering York region.

As the UK’s largest independent full fibre network and wholesale platform of choice, we’re busy setting new standards for what digital infrastructure can and should be.

Our network is greener, more reliable and designed for the future. The products we run over it lead the way on speed, value and service - helping businesses to innovate, communities to thrive, and people to live more connected digital lives.

At CityFibre, you’ll be part of something bigger, helping to build a better-connected Britain, together.

Joining us as a Fibre Quality Specialist 

you will play a crucial role in the operation and maintenance of the CityFibre network. You’ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises.

You’ll receive a competitive salary and an expensed van, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

• Leveraging your hands-on experience with fibre, to manage and maintain network performance
• Diagnosing and resolving network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service
• Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently
• Managing complex installations and repairs, adhering to safety protocols, and ensuring tasks are completed promptly on the day of service
• Adapting to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required

What you’ll bring to the role

You'll have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing and fibre splicing. You'll also have:

• Core network fault finding problem solving skills 
• Experience of auditing safe systems of works
• Experience of OTDR / IOLM testing and knowledge of PIA – duct and/or pole installations
• NRSWA – units 2 and 10
• SA001 and SA002 Smart Awards
• Driving licence valid in the UK

Life at CityFibre

Everyone deserves to feel heard, valued and truly included. Working alongside our Employee Communities, we’re committed to creating a workplace where people feel a genuine sense of belonging and pride in what they do. That’s why we’re proud to be a Times Top 50 Employer for Gender Equality, endorsed by WORK180, a Disability Confident Leader, a Care Leaver Friendly Employer, and a signatory of the Armed Forces Covenant Gold Award.

We’ll support you to thrive inside and outside of work, with opportunities to grow your career and a flexible benefits package that adapts to your life – including generous annual leave (with an extra day off on your birthday), private medical insurance, health cash plans and family‑friendly policies.

Find out more about our culture, communities and benefits on our careers site.

• NRSWA LA
• NRSWA S1
• SA001a Overhead Safety
• SA002 Underground Safety
• IPAF Static 1b MEWP certification
• NRSWA O1
• Tetra safety at height
• Openreach PIA S8 JOB ROLE PROFILE
• Openreach PIA S7
• Health and safety training (EUSR)
• First Aid Training
• Driving licence valid in the UK (Cat B, held for a minimum of 12 months, no more than 6 penalty points)

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [email protected]. We want to help!