JOB DETAILS

2027 Resident Advisers | Kaitohutohu Wharenoho

CompanyUniversity of Auckland
LocationAuckland
Work ModeOn Site
PostedJuly 7, 2026
About The Company
Official account for Mātauranga Hauora, Faculty of Medical and Health Sciences at Waipapa Taumata Rau, University of Auckland. We are committed to improving the health of our local, national and global communities through excellence in teaching, research, service and engagement. Our schools include the School of Medical Sciences, Medicine, Nursing, Optometry and Vision Science, Pharmacy and Population Health. We also have many research groups and centres. Research is a fundamental part of the Faculty of Medical and Health Sciences (FMHS) and the University of Auckland is New Zealand’s pre-eminent research-led institution.
About the Role

Job Description

Te Whiwhinga mahi | The opportunity

Accommodation | Ngā Wharenoho at The University of Auckland is recruiting approximately 100 Resident Advisers | Kaitohutohu Wharenoho to join our passionate, supportive and motivated team.

Our university residences provide a safe, secure and supportive place for students to live and learn while attending the University of Auckland. Accommodation | Ngā Wharenoho is managed by a team of professional staff whose key purpose is to ensure the pastoral care and support to the academic efforts of residents. Resident Advisers | Kaitohutohu Wharenoho form a vital part of this team. We believe in our adopted whakatauki “He waka eke noa” and working together as a successful, innovative, hardworking team.

The role of a Resident Adviser | Kaitohutohu Wharenoho is as a leader and resource for our residents within the community, focusing on community development, being a referral agent and a peer support, with the primary purpose of creating a sense of belonging. We know that having a “good RA” can make a huge difference to a student’s University experience, and our RA team are an integral part of the residential experience, delivering support to the wellbeing and success of our residents.

Resident Advisers support Accommodation’s commitment to creating inclusive communities, adhering to the university’s code of conduct, the Residential Rules and incorporating the vision of Taumata Teitei & Nga Wharenoho Kaupapa into the role. Our RA’s role model behaviours we seek to encourage in all of our residents: being engaged, kind, empathetic and solution orientated, respectful and accepting, and encouraging healthy connections.

The primary goal of the RA is the development of an environment conducive to the personal and academic growth of all residents.

Reporting to the Resident Manager/Resident Coordinator, the position is part-time, live-in, and fixed-term. Our 2027 RA's will work 15 or 17 hours per week from February 2027 to November/December 2027 depending on the residence.

Note: Positions are available in our First-Year School Leaver Halls and our Undergraduate and Postgraduate Residences

Want to learn more about the role? You can find out here www.auckland.ac.nz/RA. Please view the position description for more detailed information.

He kōrero mōu | About you

As a Resident Adviser | Kaitohutohu Wharenoho, you will:

  • Support students in their residence to make their time productive, meaningful and enjoyable
  • Nurture the development of both academic achievement and life skills
  • Be a “people person” with good communication skills who builds a strong sense of community in their residence
  • Be a positive role model

Applications are invited from students who intend to be enrolled in a full-time course of study at The University of Auckland. The successful appointees will be required to live in the accommodation allocated to them and fulfil their responsibilities for the full period of their contract, which falls beyond the academic year. 

Our successful applicants will meet the below requirements:

  • Has a high level of academic and personal achievement
  • Is responsible, approachable, with a “can do” attitude
  • Understands the importance of adhering to role expectations and responsibilities
  • Has good communication skills - both verbal and written
  • Intends to be enrolled at the University of Auckland in 2027
  • Is happy to live-in (onsite) at the hall/residence you are appointed to and pay accommodation fees
  • Can fulfil the entire period of the employment agreement

The work you do makes a real difference in the lives of our students. You will receive training and through the year you will develop skills in leadership, empathy, resilience, teamwork, and communication.

How to apply | Me pēhea te tuku tono

Applications must be submitted online, by the closing date of 07 August 2026 to be considered. Please include your cover letter and CV combined as one document and include the following:

  • Your motivation for wanting to be an RA
  • What key strengths you will bring to the role
  • Your preference for a position in a hall or residence – however, these are not guaranteed
  • Contact details for at least two referees

Please check your email (including junk inbox) regularly for communication about your application. Interviews will be scheduled in August.

You are encouraged to learn more about the position by visiting www.auckland.ac.nz/RA.

Please reach out to [email protected], for a confidential conversation.
Please note we are happy to answer your questions, but we do not accept applications by email. 

#LI-DNI

Additional Information

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.  For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz

 

  • Campus: Auckland City Campus
  • Position Number: 59034190
  • UoA Department Name: Accommodation Halls
  • Key Skills
    Community DevelopmentPeer SupportLeadershipCommunicationConflict ResolutionEmpathyResilienceTeamworkPastoral CareProblem Solving
    Categories
    EducationHospitalitySocial ServicesManagement & LeadershipCustomer Service & Support
    Benefits
    Training in LeadershipTraining in EmpathyTraining in ResilienceTraining in TeamworkTraining in Communication
    Job Information
    📋Core Responsibilities
    Resident Advisers serve as leaders and resources for students, focusing on community development and peer support to create a sense of belonging. They ensure pastoral care and maintain a safe environment conducive to the personal and academic growth of residents.
    📋Job Type
    casual
    📊Experience Level
    0-2
    💼Company Size
    183
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    17 hours
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