Director of Revenue Management

• Where passion drives life, join us at Accor!
  
  As one of the world’s leading hospitality groups, Accor shapes the industry with more than 45 brands, over 5,700 hotels, and more than 10,000 restaurants across 110 countries.

  With a focus on innovation and excellence, Accor invites you to a world where you can develop yourself, feel at home, and make a difference through each brand.
  If you're looking to be part of a global team and set new milestones in your career, join the Accor family and let’s shape the future together!

  Pioneering the art of responsible hospitality connecting cultures, with heartfelt care.

  ✨ Hospitality is a work of heart.
  💛 Join us and become a Heartist®.

  Swissôtel The Bosphorus, Istanbul

  As one of Istanbul’s most distinguished hotels, Swissôtel The Bosphorus is located in Beşiktaş and has been providing an exceptional five-star luxury accommodation experience since 1991.

  🌟 Featuring 566 rooms and suites, 29 event venues, and 3 grand ballrooms, Swissôtel offers a sophisticated environment for meetings and events, accommodating groups ranging from 5 to 1,200 guests.

  🛎 Besides being a luxury hotel, Swissôtel is also a premier gastronomic destination. You will have the opportunity to advance your career within famous restaurants and bars such as Chalet, 16 Roof, Madhu’s and Sabrosa.

  🚀 Are you ready to join this esteemed brand and take the next step in your career at Swissôtel?

As the Director of Revenue Management, you will be responsible for maximizing the hotel's overall revenue and profitability through effective pricing, inventory management, forecasting, and commercial strategies. You will work closely with the General Manager, Director of Sales & Marketing, Reservations, and other operational departments to optimize business performance while ensuring alignment with the hotel's commercial objectives.

Key Responsibilities

• Develop and implement revenue management strategies to maximize hotel revenue and profitability.
• Analyze market demand, historical trends, and booking pace to optimize pricing and inventory.
• Prepare daily, weekly, monthly, and annual forecasts for rooms, meetings, and other revenue-generating areas.
• Monitor occupancy, ADR, RevPAR, revenue performance, and market trends to identify revenue opportunities.
• Manage pricing strategies across all distribution channels while ensuring rate integrity.
• Maintain and optimize revenue management systems, Opera PMS, CRS, and related commercial platforms.
• Conduct competitor benchmarking and market analysis, providing strategic recommendations to senior management.
• Lead weekly Revenue Strategy Meetings and present performance analysis, forecasts, and commercial recommendations.
• Collaborate closely with Sales & Marketing to develop pricing strategies for transient, corporate, agency, wholesale, and group business.
• Evaluate group requests, displacement analysis, and business mix to maximize total hotel profitability.
• Support annual budgeting, business planning, forecasting, and financial performance reviews.
• Identify new revenue opportunities and develop initiatives to improve overall commercial performance.
• Ensure all pricing, inventory, and distribution strategies are implemented accurately and consistently.
• Monitor reservation trends and oversee reservation performance, including upselling initiatives and productivity metrics.
• Coach, mentor, and develop the Reservations team on revenue management principles and sales techniques.

• Bachelor's degree in Hospitality Management, Business Administration, Economics, Finance, Statistics, or a related field (Master's degree is an asset).
• Minimum 7 years of experience in Revenue Management within the hospitality industry, including 3+ years in a managerial role.
• Strong knowledge of hotel revenue management principles, pricing strategies, forecasting, budgeting, and demand analysis.
• Advanced knowledge of Opera PMS, Central Reservation Systems (CRS), channel management platforms, and revenue management systems.
• Excellent analytical skills with the ability to interpret market trends and business performance.
• Experience in forecasting, budgeting, displacement analysis, group evaluation, and inventory management.
• Strong understanding of hotel commercial operations, including Sales, Reservations and Front Office.
• Excellent command of Microsoft Excel and reporting tools.
• Strong leadership, coaching, and people management skills.
• Excellent communication, presentation, and stakeholder management abilities.
• Ability to work collaboratively with Sales, Marketing, Reservations, Front Office, and Executive Management.
• Fluent in English (written and spoken)