JOB DETAILS

IT Manager

CompanyAccorHotel
LocationChennai
Work ModeOn Site
PostedJuly 7, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.

Job Description

  • To ensure that the hotel’s computer system both hardware and software is fully accounted for, properly maintained and reliable 

  • To draw procedures to ensure that any problems encountered in software and hardware are addressed immediately 

  • To ensure the physical and logical security of IT system 

  • To define and keep updated written incident management policies and procedures where action to be taken, persons to be contacted in case of incident are clearly mentioned 

  • To attend to any problems encountered in software and hardware by all departments in the most diligent manner and keep track of such incidents and the way they have been solved. 

  • To perform routine system setups as may be required by software and/or programs such as regular update of anti-virus programs 

  • To strictly perform daily/monthly back up procedures, ensure the successful completion of the process and the safeguard of the backup tapes. 

  • To assist any departments of the hotel in formulating their IT material requirements and provide adequate solutions to their needs 

  • To provide regular training on IT security and ensure that all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures strictly followed by all employees. 

  • To perform regular computer audits in the search of un-authorized programs, improper setup or loophole in the security setup. 

Qualifications

IT Graduate, Professional Diploma 

  • Job-Category: Information Technology
  • Job Type: Permanent
  • Job Schedule: Full-Time
    • Key Skills
    Hardware MaintenanceSoftware TroubleshootingIT SecurityIncident ManagementSystem BackupComputer AuditingPMS ManagementIT Training
    Categories
    TechnologyHospitalityManagement & Leadership
    Job Information
    📋Core Responsibilities
    Manage and maintain the hotel's hardware and software systems to ensure reliability and security. Establish incident management policies and provide IT support and training across all hotel departments.
    📋Job Type
    full time
    📊Experience Level
    5-10
    💼Company Size
    100378
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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