JOB DETAILS

Client Service Representative

CompanyAbbott
LocationTaguig
Work ModeOn Site
PostedJuly 8, 2026
About The Company
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and www.facebook.com/AbbottCareers, on Instagram @AbbottGlobal, and on X @AbbottNews. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Terms of Use: https://www.abbott.com/social-media-terms-of-use.html Privacy Policy: https://abbo.tt/privacy
About the Role

     

JOB DESCRIPTION:

Main Purpose of the Role

  • Summarize the main purpose of the role

    Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.

Main Responsibilities

  • List the main responsibilities this role regularly performs.

    • The Entry level Customer Service Representative will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.

    • Solve simple customer problems and analyze customer service needs for communication to service and technical departments.

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Customer Service

     

DIVISION:

TOX ARDx Toxicology

        

LOCATION:

Philippines > Taguig City : Five/Neo Building

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

     

     

     

Key Skills
Customer ServiceProblem ResolutionCommunicationTelephone SupportEmail SupportCustomer Needs Analysis
Categories
Customer Service & SupportHealthcare
Job Information
📋Core Responsibilities
Respond to customer inquiries via telephone and email to provide problem resolution according to service standards. Handle basic and routine calls while analyzing customer needs for communication to technical departments.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
148499
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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