Warehouse Manager

Description

Company Overview

Branding Iron Holdings / Rochester Meat Company is committed to operational excellence, food safety, employee safety, and the highest standards of integrity in all aspects of our business. We support our customers, employees, and communities through responsible operations, quality products, and continuous improvement.

Position Summary

The Warehouse Manager is responsible for the overall management, performance, and continuous improvement of warehouse operations across both the main production warehouse and off-site frozen storage facility.

This position partners closely with Production, Scheduling, Transportation, Maintenance, Quality Assurance, Purchasing, Customer Service, and Human Resources to ensure operational goals, customer requirements, and company objectives are achieved. This role is responsible for developing leaders, improving warehouse performance, maintaining inventory accuracy, and ensuring compliance with all food safety, quality, and regulatory requirements.

Essential Duties and Responsibilities

• Lead, coach, and develop warehouse supervisors, leads, drivers, and warehouse personnel to achieve departmental safety, quality, service, and productivity goals.
• Establish clear performance expectations and hold supervisors and team members accountable for safety, quality, productivity, attendance, and performance standards.
• Oversee daily operations of the production warehouse and frozen storage facility, including shipping, receiving, inventory control, storage, material movement, and product rotation.
• Ensure customer orders are fulfilled accurately and shipped on time while maintaining inventory integrity.
• Coordinate staffing, workflow, inventory movement, and warehouse priorities across both warehouse locations while partnering with Production, Scheduling, Transportation, Purchasing, and Customer Service to support operational demands.
• Monitor labor utilization, departmental KPIs, inventory accuracy, workflow, and operational performance metrics to identify opportunities for continuous improvement and cost reduction.
• Lead continuous improvement initiatives that improve safety, quality, productivity, and cost performance.
• Ensure compliance with company policies, food safety standards, Good Manufacturing Practices (GMPs), HACCP, SQF, USDA, FDA, OSHA, DOT, and all applicable regulatory requirements.
• Maintain warehouse organization, sanitation, housekeeping, and equipment standards.
• Partner with the Maintenance Department to ensure warehouse equipment, forklifts, docks, racks, and material handling equipment are maintained and repaired promptly.
• Support inventory cycle counts, audits, investigations, and corrective actions to maintain inventory accuracy.
• Participate in safety programs, audits, investigations, and corrective action initiatives.
• Prepare reports, monitor departmental KPIs, and communicate operational performance to plant leadership.
• Develop, manage, and monitor departmental budgets, capital requests, and operational improvement initiatives.
• Partner with Human Resources on recruiting, onboarding, employee development, performance management, investigations, corrective action, and succession planning.
• Perform other duties as assigned.

Qualifications

• Five or more years of progressive warehouse leadership experience in manufacturing, food production, distribution, or cold storage.
• Associate or bachelor's degree in Supply Chain Management, Operations Management, Business, Logistics, or a related field is preferred. Equivalent combinations of education and relevant experience will be considered.
• Experience with inventory management, shipping and receiving, warehouse operations, and logistics.
• Strong computer skills including Microsoft Office and experience with ERP and warehouse management systems.
• Ability to work flexible hours as business needs require.

Key Competencies

• Leadership: Develops supervisors and teams through coaching, accountability, and performance management.
• Safety Focus: Promotes a culture of safety by ensuring compliance with company policies, regulatory requirements, and safe work practices.
• Operational Excellence: Drives efficient warehouse operations while meeting quality, productivity, and customer service goals.
• Continuous Improvement: Identifies opportunities to improve equipment reliability, preventive maintenance practices, and operational efficiency.
• Decision Making: Uses sound judgment, operational data, and business needs to make effective decisions. 
• Communication: Builds effective partnerships across operations, production, maintenance, transportation, customer service, quality, and leadership.
• Accountability: Takes ownership of operational performance, employee development, inventory accuracy, and regulatory compliance.
• Continuous Improvement: Identifies and implements improvements that increase operational efficiency, inventory accuracy, labor utilization, and customer service.

Work Environment

This position operates in office, warehouse, refrigerated, frozen storage, shipping, receiving, and food production environments. The employee regularly works around forklifts, powered industrial equipment, loading docks, warehouse racking, refrigerated and freezer storage areas, and food manufacturing operations.

The employee may be exposed to cold temperatures, temperature fluctuations, wet or slippery walking surfaces, moving equipment, forklift traffic, production noise, and food processing activities. Required personal protective equipment must be worn at all times while working in designated operational areas.

Physical Requirements

The physical demands described here are representative of those required to successfully perform the essential functions of this position.

• Ability to sit, stand, walk, bend, climb stairs, reach, and move throughout warehouse and production facilities during the workday.
• Ability to occasionally lift or move items weighing up to 50 pounds.
• Ability to work in refrigerated and frozen warehouse environments for extended periods as needed.
• Ability to safely operate warehouse equipment as required or become certified if needed.
• Ability to inspect warehouse operations, storage areas, loading docks, and inventory locations throughout the facility.
• Ability to use computers, tablets, handheld scanners, and mobile devices for warehouse management and reporting.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Food Safety and Compliance

All employees and assigned workers at Branding Iron Holdings / Rochester Meat Company share responsibility for supporting food safety, product quality, employee safety, and regulatory compliance. Workers must follow all company food safety policies, sanitation procedures, Good Manufacturing Practices, and site safety requirements when entering production, warehouse, or storage areas.

Compliance with all required safety, food safety, sanitation, and site-specific training is mandatory.

Disclaimer

This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Duties may be modified at any time to meet operational needs. 

Equal Employment Opportunity

Branding Iron Holdings is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity or expression, pregnancy, marital status, disability, veteran status, religion, national origin, or any other characteristic protected by applicable law.