JOB DETAILS

THEATER STAFF

CompanyFILM AT LINCOLN CENTER INC
LocationNew York
Work ModeOn Site
PostedJuly 8, 2026
About The Company
Film at Lincoln Center (FLC) is a nonprofit organization that celebrates cinema as an essential art form and fosters a vibrant home for film culture to thrive. FLC presents premier film festivals, retrospectives, new releases, and restorations year-round in state-of-the-art theaters at New York’s Lincoln Center for the Performing Arts. FLC offers audiences the opportunity to discover works from established and emerging directors from around the world with a passionate community of film lovers at marquee events including the New York Film Festival and New Directors/New Films. Founded in 1969, FLC is committed to preserving the excitement of the theatrical experience for all audiences, advancing high-quality film journalism through the publication of Film Comment, cultivating the next generation of film industry professionals through our FLC Academies, and enriching the lives of all who engage with our programs. Become a Member or Patron today and support the mission of Film at Lincoln Center.
About the Role

JOB OVERVIEW


Film at Lincoln Center is seeking part-time theater staff. The theater staff team is responsible for monitoring access to our venues and engaging with all our guests, while also performing numerous duties for the daily maintenance of our spaces.


We are seeking outgoing individuals who have experience in customer service and enjoy being part of a team working with the public in a fast paced arts environment. The ability to stay calm under pressure while maintaining open communication is essential. 


 RESPONSIBILITIES WILL INCLUDE:


  • Greeting and politely directing customers to the correct theaters

  • Accepting and checking tickets and organizing lines of ticket-holders 

  • Assisting customers in finding their seats and guests with special needs

  • Quickly and thoroughly cleaning all theater spaces 

  • Consistently maintaining the cleanliness of restrooms

  • Maintaining knowledge of current and future film programming and membership benefits

  • Preparing concessions items and maintaining cleanliness of the concession stand

  • Selling tickets at the Box Office 

  • Checking theaters for sound and/or visual problems with the film, audience cell phone usage, audience misbehavior, temperature, and fire code violations

  • Ensuring patron compliance with all FLC policies

  • Other duties as assigned 


REQUIREMENTS:


  • Superior customer service skills demonstrating patience and professionalism

  • Leadership capabilities and self-motivation to perform tasks and learn new things

  • Outgoing personality with an interest or love of film

  • Maintaining composure in a high-pressure environment

  • Enforcing organizational policies and procedures

  • High level of communication with managers, co-workers, and customers

  • Reliability in regards to showing up for shifts when scheduled, with flexibility for change in schedules

  • Ability to stand for long periods of time


SCHEDULE

This is a part-time, hourly position requiring the ability to be available to work a minimum of 4 days a week, including 2 weekend days on a Friday, Saturday and Sunday, and holidays as needed.


COMPENSATION


$21.50/hour. This position is represented by union UAW 2110.

Key Skills
Customer ServiceTeamworkCommunicationLeadershipProblem SolvingAttention to DetailTime ManagementFlexibilityPatienceProfessionalismFilm KnowledgeCleaningTicket SalesConcessions PreparationPolicy EnforcementCalmness Under Pressure
Categories
Customer Service & SupportCreative & MediaHospitalityArt & Design
Job Information
📋Core Responsibilities
The theater staff is responsible for monitoring access to venues, engaging with guests, and performing daily maintenance duties. Responsibilities include greeting customers, checking tickets, assisting with seating, cleaning theater spaces, and ensuring compliance with policies.
📋Job Type
part time union 2110
📊Experience Level
0-2
💼Company Size
136
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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