JOB DETAILS

AR Follow up Specialist

CompanyGEORGIA SPINE & ORTHOPAEDICS
LocationRoswell
Work ModeOn Site
PostedJuly 8, 2026
About The Company
Georgia Spine & Orthopedics is the office of Georgia Spine Surgeon Winston R. Jeshuran, M.D. Dr. Jeshuran is board-certified with the American Board of Orthopedic Surgeons. He specializes in the treatment of neck and back pain non-surgically and surgically. If you are seeking a Macon GA Spine Surgeon, a Warner Robins Spine Surgeon, or other support for neck and back pain, please call our office at 478-787-6255.
About the Role

Description

Georgis Spine & Orthopaedics is a Comprehensive Spine and Orthopedics Care provider in GA. Our locations include Atlanta, Columbus, Gwinnett, Marietta, Tucker, Stockbridge, Roswell, and the Surgery Center of Roswell. We specialize in offering cutting-edge treatment with a conservative approach.


We are a team of friendly, ambitious professionals coming to work to provide exceptional care to our patients while having a great time working together.


We are seeking a highly organized and detail-oriented AR follow-up Specialist to join our team in our Roswell HQ office. As an AR follow-up Specialist, you will follow up on unresolved claims to collect payments.


AR Follow-up Specialist Responsibilities:

  • Follow-up on patient balances as assigned, will include contacting the patient to collect on balances and/or setting a payment plan.
  • Following up on unresolved claims to collect payments from any responsible parties.
  • Make phone calls to check on the status of the cases.
  • Identify why the payment has not been received from the payer.
  • Take appropriate actions to resolve issues in a way that results in payment and/or complete closure of insurance balances
  • Running credit card payments.
  • Other duties as assigned or requested



Requirements

Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities. Candidates must be able to work from 9 am - 6 pm.

  • Excellent verbal communication skills are a must.
  • Problem-solving, research, organization, detail-oriented
  • 2+ years of Office experience in which problem-solving and research were major keys to success.
  • Able to work independently, identify patterns, and make informed decisions
  • Correctly identifying root causes to determine appropriate actions and outcomes
  • Prior computer experience is required.
  • Ability to completely and concisely summarize important details in account notes
  • Medical billing certification is a plus.
  • Knowledge of the PI process is a plus.


AR Follow-up Specialist Benefits & Perks:


• Great benefits package including medical, dental, vision, and multiple add-ons available.

• Paid time off

• Paid holidays

• Mileage reimbursement and travel stipends available


Key Skills
AR Follow-upClaims ResolutionPatient CollectionsPayment PlanningProblem SolvingResearchOrganizationDetail OrientedVerbal CommunicationMedical BillingComputer ProficiencyAccount Documentation
Categories
HealthcareFinance & AccountingAdministrativeCustomer Service & Support
Benefits
Medical InsuranceDental InsuranceVision InsurancePaid Time OffPaid HolidaysMileage ReimbursementTravel Stipends
Job Information
📋Core Responsibilities
The specialist is responsible for following up on unresolved insurance claims and patient balances to collect payments. This includes contacting payers and patients, identifying payment barriers, and processing credit card payments.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
6
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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