Ecommerce Catalog Specialist

Description

MJ Holding Company, LLC is the largest distributor of sports trading cards and trading card games like Magic: The Gathering and Pokémon—and we’re growing fast. Our success comes from passionate people who love what they do. At MJH, you’ll find a team that’s enthusiastic about the products we distribute, proud of the culture we’ve built, and committed to our success. If you’re driven and excited about the world of trading cards, we want you on our team!

The Ecommerce Catalog Specialist is responsible for launching, maintaining, and optimizing product listings across retailer e-commerce platforms. This role ensures accurate product content, pricing, inventory, and digital assets while working closely with cross-functional teams to deliver a best-in-class online customer experience. 

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES
Product Launches 

• Create and launch new products and product lines on retailer websites.
• Manage large volumes of product data during new retailer or product launches.
• Ensure product images, content, and digital assets meet retailer and company standards.

Catalog Maintenance

• Upload, maintain, and correct product information across e-commerce platforms.
• Monitor and update inventory, pricing, replenishment, and product content.
• Maintain accurate product images, descriptions, videos, and related assets.
• Troubleshoot listing issues and implement corrective actions.

Analysis & Optimization

• Research product, market, and pricing issues to identify root causes and solutions.
• Analyze data to ensure accuracy and improve product performance.
• Document issues, resolutions, and process improvements.
• Support a seamless customer experience by proactively resolving catalog and content issues.

Cross-Functional Collaboration

• Partner with Operations, Forecasting, Finance, Technology, Warehouse, and Retail teams.
• Communicate effectively to ensure timely execution of product launches and maintenance tasks.
• Become a subject matter expert on e-commerce platforms, tools, and processes.
• Support continuous improvement initiatives by simplifying and optimizing workflows.

QUALIFICATIONS

Competencies

• Technical Ability. MS Office (Word, Excel, Outlook and PowerPoint).
• Performance Management. A well organized and self-directed individual who is "politically savvy" and a team player. Proven ability to accept accountability and show initiative.
• Detail-oriented and meticulous.
• Communication Proficiency. An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent interpersonal communication skills. Effective ability to communicate orally or in written form effectively with co-management, internal and external customers.
• Ethical Conduct. An energetic, forward-thinking and creative individual with high ethical standards, integrity and an appropriate professional image. Able to maintain confidential information.
• Problem Solving/Analysis. Excellent prioritization and time management skills. Problem analysis and problem resolution at both a strategic and functional level.
• Strategic Thinking. Ability to set priorities, establish processes and standards. A decisive individual who possesses a "big picture" perspective and is well versed in systems. And has an entrepreneurial, inquisitive and innovative spirit.
• Passionate for managing projects to conclusion on time.
• Highly self-motivated; able to operate autonomously or on a team in a dynamic environment.
• Strong fit with the Company’s culture and unwavering commitment to customer (internal/external) satisfaction.
• Must be comfortable with and open to constant change in a fast-paced environment. Able to be flexible as priorities will shift.
• Interest in leadership, mentorship is a plus.
• Positive attitude and a willingness to help others.

Education

• Bachelor’s degree required.

Experience  

• Experience with e-commerce platforms, web portals, or online merchandising preferred.
• Strong proficiency in Microsoft Excel, PowerPoint, and business applications.
• Excellent analytical, problem-solving, and organizational skills.
• Strong attention to detail and ability to manage large volumes of data.
• Ability to learn new systems and adapt in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities and work effectively through ambiguity.

TOTAL REWARDS

MJ Holding Company provides a competitive compensation package, including annual merit increases and bonus based on company and individual performance. In addition, the company offers comprehensive benefits options including medical, dental, vision coverage, disability insurance, health savings and flexible spending accounts. To help save for the future, all employees are eligible for a 401(k) match of 100% on the first 3% and 50% for the next 2% of your contribution. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, the CALM app, and access to a wellness professional. We offer various types of paid time off including vacation, salary continuance, and country specific holidays. We also prioritize recognizing employee milestones including life events and service anniversaries.