JOB DETAILS

DIVISIONAL MANAGER - SVCS/OPS ($20-50M) NORTH ISLAND COMPLEX

CompanyNEXCOM
LocationSan Diego
Work ModeOn Site
PostedJuly 9, 2026
About The Company
The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe. The command’s mission is to provide quality goods and services at a savings and support Navy quality of life programs for active duty military, retirees, reservists, veterans, Department of Defense civilians and families. The NEXCOM Enterprise is a non-appropriated fund instrumentality (NAFI) of the Department of Defense and the Department of the Navy. Therefore, most of NEXCOM’s expenses are paid with its earnings and not taxpayer dollars. About Our Business Lines: NEXCOM’s six business lines are: Navy Exchange (NEX), Ship Store Program, Uniform Program Management Office (UPMO), Telecommunications Program Office (TPO), Navy Clothing and Textile Research Facility (NCTRF) and NEXCOM Hospitality Group (NHG). Each business line provides the necessary support for the Navy’s warfighters and military families to remain ready and resilient. As a Navy command, NEXCOM contributes to mission readiness by providing quality of life services to patrons no matter where they are stationed around the world. Endless Opportunity: While NEXCOM has different business lines, the majority of our employees work for NEX retail locations, Navy Hotel's or at NEXCOM’s Headquarters. Working for NEXCOM offers a diverse range of opportunities and career paths for upward mobility or transition through training and experience into a new field of work. We welcome applicants from both the civilian and armed services communities. Please visit us at NEXCOMjobs.org to learn more about our enterprise and view the myriad of jobs available around the world!
About the Role

Job Summary: Manages a variety of retail services and staff functions. 

Duties and Responsibilities: Manages operations which may include all or a substantial combination of outlying stores personalized services vending food automotive warehouses facilities maintenance and administrative functions. Controls financial performance. Identifies and exploits areas of business opportunities. 

- Provides guidance and assistance to the General Manager on administrative and operational matters. Recommends and implements approved NEXCOM changes in policies and procedures to improve operations. Collaborates with managerial personnel on procedural changes affecting the overall NEX operations. 

- Responsible for inventory control customer service programs and operational reporting. Functions as Contracting Officer Technical Representative COTR for various vendor contractors. 

- Directly or through subordinate supervisors responsible for the full range of personnel disciplines. 

- Analyzes financial statements and other pertinent data to evaluate operational efficiency. Develops and controls an operating budget to include direct and indirect costs sales and profits. Conducts budget reviews and makes adjustments. 

- Responsible for facility maintenance equipment facility improvement projects and fixed assets etc. Ensures compliance with safety security and fire prevention policies for all facilities. 

- Carries out EEO policies and communicates support to subordinates. 

- Reports to the General Manger. Performs other related duties as assigned. The incumbent of this position must file a Financial Disclosure Report OGE Form 450 as required



GENERAL EXPERIENCE 3 years experience in responsible work which enabled the applicant to gain a general knowledge of merchandising retail practices and processes skill in dealing with others in person-to- person work relationships and the ability to exercise mature judgment. 

Or SUBSTITUTION OF EDUCATION FOR EXPERIENCE 1 year of academic study in a food or management related program above the high school level may be substituted for 9 months of experience up to a maximum of a 4 year bachelors degree for 3 years of general experience. 

And SPECIALIZED EXPERIENCE 4 years of progressively responsible experience which provided a knowledge of retail and or service type operations practices procedures and merchandising such as sales promotion display of merchandise and or services developing and improving operational plans and controls maintenance of inventory levels and stock controls customer services supervisory experience and maintaining effective sanitation security and safety regulations or similar work which demonstrated the knowledge and abilities to manage retail and or services area.

Key Skills
Retail OperationsFinancial Performance ControlInventory ControlBudget ManagementPersonnel ManagementFacility MaintenanceCustomer ServiceOperational ReportingContracting Officer Technical RepresentativeEEO ComplianceMerchandisingStrategic Planning
Categories
RetailManagement & LeadershipLogisticsGovernment & Public SectorCustomer Service & Support
Job Information
📋Core Responsibilities
Manages a variety of retail services, staff functions, and facility operations to ensure operational efficiency and financial performance. Collaborates with the General Manager to implement policy changes and oversee inventory, safety, and security compliance.
📋Job Type
full time (35 + hours)
📊Experience Level
5-10
💼Company Size
4294
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
35 hours
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