JOB DETAILS

Team Manager - Food - Greater Manchester Area

CompanyMarks & Spencer
LocationUnited Kingdom
Work ModeOn Site
PostedJuly 9, 2026
About The Company
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us. For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do. Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action. We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future. Join us at M&S to shape the future of retail.
About the Role

Join M&S as a Team Manager in Food, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers.

This isn’t a back-office leadership role. You’ll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.

We’re looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.

 

 

What success looks like

  • A department that trades strongly, looks brilliant and delivers five-star service
  • A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
  • Clear ownership of standards, safety, availability and operational excellence
  • Strong commercial results driven by insight, pace and great leadership
  • A culture where people feel valued, developed and excited to grow with M&S

 

 

What we’re looking for

  • Proven experience leading teams in a fast-paced retail or customer-focused environment
  • Strong commercial awareness with the confidence to use data and insight to drive results
  • The ability to coach, develop and performance-manage with clarity and empathy
  • Confidence having constructive, sometimes difficult conversations
  • A resilient, adaptable mindset with the energy to lead through change
  • Digital confidence and a willingness to embrace new ways of working
  • A natural role model for great service, inclusion and M&S behaviours

 

 

This is a role for leaders who don’t stand still. Who raise the bar, back their people, and take real pride in delivering results the right way. Are you ready for it? Take Your Marks and apply today.
#LI-JC2


M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.

Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working. 

Retail: The sweeping innovations we’re rolling out at M&S will define a new era of retail. And we want you to help us introduce them to our customers. There’s never been a more exciting time to join M&S!

We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world – and surprising every single customer with reasons to shop in our stores and online - day in, day out. 

By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next.
Key Skills
Team LeadershipRetail ManagementCommercial AwarenessCoachingPerformance ManagementData AnalysisChange ManagementDigital LiteracyCustomer ServiceOperational Excellence
Categories
RetailManagement & LeadershipFood & BeverageCustomer Service & Support
Job Information
📋Core Responsibilities
Lead the food department on the shop floor to drive commercial results and maintain high operational standards. Inspire and develop a multiskilled team to deliver five-star customer service and operational excellence.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
40331
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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