JOB DETAILS

Senior Associate, People Change Communications & Management Specialist (Technology), Tech COO, Group Technology

CompanyDBS Bank
LocationSingapore
Work ModeOn Site
PostedJuly 10, 2026
About The Company
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 14 consecutive years from 2009 to 2022. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com
About the Role

Key Responsibilities:

  • Develop and implement impactful change management communications strategies using the ADKAR model to support organizational transformations (e.g., systems migration, process improvements). This includes developing comprehensive communication materials to drive an increase in awareness and change readiness, directly supporting the scaling of PCMC initiatives.

  • Conceptualize, produce, and deliver high-quality video content from initial ideation and storyboarding to filming, editing, and final delivery, using tools like Adobe Premiere Pro, Canva etc.

  • Craft engaging written content and design for various internal communications channels (e.g., end to end campaigns, presentations, internal websites) to support Group Tech communications.

  • Develop and execute comprehensive internal campaigns, analysing campaign performance and optimizing strategies for maximum impact, ensuring consistent and impactful messaging across the various touch points.

  • Manage all aspects of video production, including handling logistics such as equipment setup, stakeholders’ coordination and video editing. You will also ensure smooth production during the actual shoots and maintain high standards throughout the post-production process.

  • Collaborate effectively with diverse cross-functional teams and stakeholders across the bank, presenting ideas clearly and concisely to ensure group-wide alignment and successful project execution of key initiatives.

  • Contribute to a variety of cross-functional engagement tasks, demonstrating versatility and resourcefulness (e.g., project management, agent development and creation of communication toolkits).

  • Design, develop and roll out programmes that bring to life the people change strategy through the execution of end-to-end engagement initiatives like Tech Talk.


Skills and Experience:

  • Minimally 5-8 years of experience in communications, with a proven track record in video production, editing and graphic design.

  • Strong storytelling skills and a creative vision for crafting compelling visual narratives.

  • Excellent written and verbal communication skills, with the ability to tailor messages for diverse audiences.

  • Experience in developing and executing successful marketing campaigns.

  • Proficiency in data analysis and campaign optimization.

  • Highly organized and capable of managing multiple projects simultaneously.

  • Proficiency in software (e.g., Adobe Premier Pro, Canva etc.).

  • Experience with change management communication is highly desirable, particularly with the ADKAR model.

  • A strong interest and demonstrable skills in new technologies and tools, particularly those related to AI and agent development, will be a significant asset.

  • Proven ability to work effectively in cross-functional teams and manage diverse stakeholder groups to ensure group-wide alignment.

Location:

DBS Asia Hub

Job:

Technology

Schedule:

Regular

Employee Status:

Full time
Key Skills
Change ManagementInternal CommunicationsVideo ProductionGraphic DesignADKAR ModelStorytellingAdobe Premiere ProCanvaCampaign OptimizationStakeholder ManagementData AnalysisProject ManagementVisual NarrativesCross-functional CollaborationAI ToolsAgent Development
Categories
Creative & MediaHuman ResourcesTechnologyManagement & LeadershipMarketing
Job Information
📋Core Responsibilities
Develop and implement change management communication strategies using the ADKAR model to support organizational transformations. Produce high-quality video and written content for internal campaigns to drive awareness and change readiness across Group Technology.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
35126
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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