Overnight Utility-Concierge

Description

POSITION: Overnight Utility-Concierge

REPORTS TO: Maintenance Director

FLSA: Hourly

 Work Schedule:

• Overnight shift (typically 8:00 PM–8:00 AM Thursday-Sunday) 
• Weekends and holidays may be required.

OUR MISSION: We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive.

POSITION SUMMARY:

The Housekeeping Associate is responsible for cleaning assigned areas as requested and assigned.

ESSENTIAL JOB FUNCTIONS:

• Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision. 
• Monitor the community during overnight hours and perform routine safety and security rounds. 
• Respond promptly to resident requests, emergencies, or alarms. 
• Ensure entrances, exits, and common areas remain secure. 
• Provide courteous, respectful customer service to residents, families, and visitor
• Assist with Deep Cleaning of the Community, including all common areas (Community Restrooms, Living Room, Hospitality Area, Offices, Activity Room, Theater and Fitness Area, stairwells and elevator) along with restocking supplies. . 
• Perform basic maintenance tasks, such as changing light bulbs, reporting repairs, or addressing minor issues. 
• Complete required logs, incident reports, and shift documentation. 
• Communicate important information to the morning staff during shift handoff. 
• Follow all safety, infection control, and emergency procedures. 
• Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS).
• Attend all required all staff meetings. 
• Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.

Requirements

EXPERIENCE, QUALIFICATIONS & SKILLS:

• Previous housekeeping/concierge experience preferred but not required. 
• General knowledge of housekeeping. 
• Ability to use all required equipment. 
• Must have excellent communication skills, problem solving skills and time management. 
• Ability to communicate effectively with residents, families, staff, and vendors. 
• Must work well within a team as well as independently. 
• Ability to read, write and follow oral and written instructions. 
• Must have strong understanding of the English language sufficient to read and write.

PHYSICAL QUALIFICATIONS:

• Walk/Stand – must be able to continuously walk and stand.
• Environment Condition – must be able to perform work both inside and outside.
• Sit – sit infrequently.
• Lift - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• Carry - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• Push - constantly 0-10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• Climb – must be able to climb stairs on a frequent basis, with the opportunity to utilize the elevator as an alternate resource if available.
• Bend – must be able to bend at the waist, knees, hips, and spine on a frequent basis; may require frequently manipulating weights of 25 pounds or more.
• Squat – must be able to squat on a frequent basis to reach below the knee, may require lifting of 50 pounds or less.
• Twist or rotate – must be able to twist or rotate occasionally at the trunk, hips, knees, and neck, manipulating weights of 25 pounds or more.
• Reach– must be able to reach on a frequent basis. May occasionally reach overhead, requiring manipulation of weight of 10 pounds or less, and below waist manipulating weight of 25 pounds or more.