JOB DETAILS

Representative, Customer Service and Support

CompanyAPL Logistics
LocationHo Chi Minh City
Work ModeOn Site
PostedJuly 10, 2026
About The Company
To stay ahead in today's global marketplace, your business needs a logistics partner that connects you to suppliers, vendors, and customers anywhere in the world – APL Logistics is that partner. Our operations span numerous continents, currencies, and customs – so your business grows even further. APL Logistics designs and operates global supply chains that deliver products everywhere you need them. Our innovative end-to-end solutions use data connectivity for greater visibility and control. Providing the resources to support your supply chain, our services include: - Supply chain design and engineering - Shipment consolidation and deconsolidation - Global freight forwarding and customs management - Regional warehousing and distribution networks management - IT solutions that increase supply chain performance within manageable costs Today, APL Logistics is a globally recognized innovator in logistics and technology management. Our logistics professionals offer local expertise throughout our global network. With over 20 million square feet of warehouse space, APL Logistics is the go-to global supply chain specialist for automotive, consumer, industrial, and retail companies. APL Logistics offers the strength and experience our customers can rely on. FOLLOW APL LOGISTICS TODAY! Instagram: https://www.instagram.com/apllogistics Twitter: https://www.twitter.com/APLLogistics YouTube: https://www.youtube.com/c/APLLogisticsOnline
About the Role

This position is responsible for delivering APLL commitment to key and complicated customers, meeting day to day operations requirements of the customers. He/she assists customer service supervisor and team lead in vendor seminar program (VSP) to ensure vendors understand and acknowledge customers’ requirement and standard. He/she also participate in implementation of Vendor Logistics Program through consultation to vendors to deepen business relationship, introduce APLL services to vendors and secure new business for APLL. The position assists customer service supervisor / team lead to onboard customer service representatives. 

Key Skills
Customer ServiceAccount ManagementLogistics ManagementSupply Chain ManagementWarehousingDistributionForeign TradeAnalytical Problem SolvingCommunication SkillsRelationship Management
Categories
LogisticsCustomer Service & SupportTransportationManagement & Leadership
Job Information
📋Core Responsibilities
Responsible for delivering customer service commitments to key clients and managing day-to-day operational requirements. Assists in the Vendor Seminar Program and Vendor Logistics Program to strengthen business relationships and secure new business.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
6041
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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