JOB DETAILS

FOH Team Member

CompanyPACIFIC CATCH INC
LocationSan Francisco
Work ModeOn Site
PostedJuly 10, 2026
About The Company
SUSTAINABLE SEAFOOD. PACIFIC FLAVORS. WESTCOAST STYLE. Pacific Catch is a WestCoast Fish House dedicated to delivering high quality sustainable seafood with a unique perspective. The menu explores styles and ingredients found throughout the Pacific. We also offer a variety of Fresh Catch specials highlighting specific regions in the Pacific and seasonal offerings. Ocean friendly restaurant: As a proud partner of the Surfrider Foundation, we believe and support efforts towards the protection and enjoyment of the world’s oceans, waves and beaches. We’ve made a commitment to reduce our plastic footprint and brought in disposable, compostable eating utensils and straws. We also recycle our fryer oil into bio fuel and compost all food waste and employ green building techniques in our new locations, including LED light bulbs, hand dryers, aerators on faucets, water-saving toilets and drought resistant landscaping. Responsible sourcing commitment: As a member of the Seafood Watch program, we are committed to sourcing seafood from Environmentally Responsible Sources as defined by the Monterey Bay Aquarium. We believe wild caught and responsibly raised seafood fits beautifully on the same menu, as one ensures the life of the other. Joint industry efforts: Through our James Beard Smart Catch partnership, we have a chance to use our sourcing program to support industry efforts to maintain healthy, sustainable food sources for now and for future generations.
About the Role

Description

We are looking for Front of House Team Members that believe in treating our Guests with first-class service and incredible hospitality! The Pacific Catch, Inc. family strives to attract, nurture, and retain exceptional individuals who embrace and live out the company’s Core Values, Hospitality Standards, and Team Member Standards in all their work activities and interactions with Guests and fellow Team Members.


We strongly believe that the success of our restaurants and brand is a direct result of the quality and dedication of our people, and we are committed to offering an extraordinary opportunity for personal and professional growth, and a fun and inclusive work environment where people feel cared for and valued.


REPORTS TO

General Manager


JOB SUMMARY

Pacific Catch is seeking dynamic, adaptable, and hospitality-driven individuals to join our Chestnut Street team in a multi-functional front-of-house role. This position includes responsibilities across take-out, hosting, serving, bartending, bussing, and running, offering a holistic guest service experience. Ideal candidates are enthusiastic, team-oriented, and comfortable in a fast-paced environment where flexibility and attention to detail are key.


KEY RESPONSIBILITIES

Guest Interaction & Service

  • Greet and seat guests with warmth and professionalism and a welcoming attitude.
  • Introduce and support the QR ordering and payment system Ensure guest preferences are identified and accommodated.
  • Present menus, answer questions, and make recommendations on food and beverages.
  • Accurately take and enter orders into the POS system.
  • Serve food and beverages efficiently ensuring accuracy and presentation standards.
  • Provide detailed knowledge of Pacific Catch menu items ingredients, and allergens when requested.

Order & Payment Processing

  • Enter orders accurately into the POS.
  • Support guests in using the QR payment system; be available to demonstrate and assist as needed. Process payments promptly and accurately, including handling various payments methods and provide correct change.

Dining Room Support

  • Clear, clean, and reset tables promptly.
  • Maintain cleanliness in all guest-facing and work areas including tables, counters, restrooms, and floors.
  • Prepare and serve beverages: accurately make cocktails, pour wine to standard measurements, and open/serve alcoholic beverages in accordance to Pacific Catch standards.
  • Stocking and maintaining server stations, condiments, utensils, and take-out supplies as needed.

Take-Out & To-Go Orders

  • Ensure all take-out orders are accurate and complete before handing them to guest or delivery partners.
  • Communicate with kitchen and service team if issues arise with any orders.
  • Keep the take-out/expeditor station clean, organized, and free of clutter.

Team Support & Communication

  • Proactively support fellow Team Members during downtime or as directed by management.
  • Work collaboratively during every shift. Offer help when available and ask for support when needed.
  • Be open to feedback, coaching, and cross-training in multiple roles to support the team and business.

QUALIFICATIONS & EXPERIENCE

  • Strong ability to multitask, prioritize, and manage workload in a high-volume environment.
  • Positive attitude, dependable work ethic, and commitment to team success.

TECHNICAL SKILLS

  • Familiarity with POS systems (e.g., Toast), QR code ordering/payment, the PC Rewards Program and reservation platforms (e.g., OpenTable) is a plus.
  • Basic math and cash-handling skills.

CORE VALUES & EXPECTATIONS

  • Embody and demonstrate Pacific Catch’s Hospitality Standards, Core Values, and Team Member expectations.
  • Embrace the new hospitality directives and understanding all the T’s (Table, Teamwork and Tips)
  • Deliver consistently exceptional guest experiences with professionalism, and attention to detail.

SCHEDULE

This is a part-time, hourly, non-exempt position. Hours may be different every week and schedules are not set or guaranteed. Weekend availability is a must.


COMPENSATION

$19.61 Per Hour

Requirements

 EDUCATION / EXPERIENCE

  • High school diploma or equivalent required; degree in Hospitality is a plus.
  • Minimum 1 year of experience in a restaurant or customer service role preferred.

PHYSICAL REQUIREMENTS

  • Must be able to stand and move comfortably for up to 5 hours at a time.
  • Must be able to reach, bend, stoop, and lift up to 35–50 pounds frequently.
Key Skills
Guest ServicePOS SystemsCash HandlingMultitaskingBartendingHostingOrder ProcessingTable ResettingQR Ordering SystemsTeam CollaborationMenu KnowledgeFood Presentation
Categories
HospitalityFood & BeverageCustomer Service & Support
Job Information
📋Core Responsibilities
Perform multi-functional front-of-house duties including hosting, serving, bartending, and managing take-out orders. Ensure a high-quality guest experience by maintaining cleanliness and providing professional hospitality service.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
213
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page