JOB DETAILS

Inside Sales Representative

CompanyState Supply Company
LocationGrand Rapids
Work ModeOn Site
PostedJuly 11, 2026
About The Company
Wholesale Distributor of Heating, Plumbing, and HVAC Supplies since 1933, State Supply offers a wide selection of products from industry-leading brands. Our expansive network of suppliers across the United States ensures fast delivery at affordable prices, and our knowledgeable team members with years of experience in the industry are available to answer technical questions and provide product support.
About the Role

Description

State Supply Company is a trusted leader in industrial distribution, providing high-quality products and solutions to customers across Michigan and beyond. We pride ourselves on exceptional service, deep product knowledge, and a commitment to helping our customers succeed.



 

Join a high-impact sales team where your technical expertise truly matters. This is an outstanding opportunity for an experienced inside sales professional with a background in power transmission, fluid power, or industrial products to play a key role in driving our continued growth.


We’re looking for a technically minded, customer-focused professional who thrives in a collaborative environment. This role goes beyond transactional selling—you’ll leverage your mechanical aptitude and product knowledge to deliver real solutions, support complex applications, and build long-term partnerships with customers.


The ideal candidate brings strong communication skills, the ability to quickly retain and apply technical information, and a proactive, problem-solving mindset. You’ll work closely with a seasoned sales team, contributing to strategic growth while establishing yourself as a trusted advisor to customers across a variety of industrial applications.


Essential Responsibilities: 

  • Quoting process: Prepare and manage quotes for industrial parts, equipment, and solutions with speed and accuracy.
  • Customer interaction: Respond to inbound calls and emails, provide product recommendations, pricing, and order information.
  • Vendor coordination: Communicate with manufacturers and suppliers to obtain pricing, availability, and lead times.
  • Team leadership: Support and mentor junior inside sales reps; coordinate with outside sales on major accounts and opportunities.
  • CRM & ERP: Maintain accurate customer and quote data using internal systems (experience with Epicor products a plus).
  • Ability to work with minimal supervision.
  • Able to multi-task, set priorities and have a sense of urgency.



Schedule: 

Monday-Friday

8am-5pm


 


Perks of being a SSC Employee: 

  • Work/Life Balance
  • Paid Time Off/vacation
  • Birthday Paid Time Off
  • Paid Holidays 
  • 401(k) with generous employer match
  • Medical Insurance
  • Dental insurance
  • Vision Insurance
  • Mental Health EAP
  • Employee Events and Raffles

Compensation: Starting at $50k-$65k and will increase depending on candidates experience and industry knowledge. 




Requirements

  • 3 + years of inside sales experience, preferably in industrial distribution (e.g., MRO,  electrical, automation, fluid power, or mechanical products). 
  • Proven experience in generating technical quotes in a B2B environment. 
  • Thorough knowledge of sales principles, methods, practices and techniques
  • Experience in working in a results-oriented, team environment
  • Professional demeanor and excellent communication skills
  • Ability to understand and follow instructions in English.
  • Ability to read and understand technical drawings and diagrams.
  • Math: Ability to add, subtract, multiply, divide, calculate percentages, calculate ratios, interchange fractions & decimal equivalents freely, and perform other simple calculations.
  • Reasoning: Ability to apply common sense/empirical information to customer requests, which lead to quoting and customer orders.
  • Positive attitude.
  • Proficiency with ERP systems and Microsoft Office Suite (outlook, Word, Excel)
  • High School diploma or equivalent is preferred. 
  • Ability to lift 35 pounds.
  • Valid drivers license.

 Preferred Qualifications: 

Experience with Epicor Prophet 21 (P21) strongly preferred.

Experience with Epicor Kinetic or other ERP systems.


Key Skills
Inside SalesTechnical QuotingB2B SalesCustomer Relationship ManagementERP SystemsMechanical AptitudeVendor CoordinationTechnical Drawing InterpretationMicrosoft Office SuiteProblem SolvingCommunication SkillsIndustrial Distribution Knowledge
Categories
SalesManufacturingCustomer Service & SupportLogisticsTrades
Benefits
Paid Time OffVacationBirthday Paid Time OffPaid Holidays401(k) With Employer MatchMedical InsuranceDental InsuranceVision InsuranceMental Health EAPEmployee Events And Raffles
Job Information
📋Core Responsibilities
Manage the quoting process for industrial parts and equipment while providing technical product recommendations to customers. Coordinate with vendors for pricing and lead times while mentoring junior sales representatives.
📋Job Type
full time
💰Salary Range
$50,000 - $65,000
📊Experience Level
2-5
💼Company Size
26
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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