Microsoft 365 & SharePoint Administrator

Rawafid is looking for an experiencedMicrosoft 365 & SharePoint Administrator to manage, secure, and optimize the Group's Microsoft 365 environment across multiple business functions. The successful candidate will be responsible for the day-to-day administration, governance, and security of Microsoft 365 services while ensuring best practices in identity management, collaboration, compliance, and lifecycle management. This role combines operational support with continuous improvement, helping drive a secure, efficient, and well-governed digital workplace.

• Administer and manage the Group's Microsoft 365 environment, including users, licenses, administrative roles, and service health, while following least-privilege access principles.
• Optimize Microsoft 365 licensing across Business, E3, and E5 plans, ensuring efficient license allocation and monthly reclamation of inactive licenses.
• Provide first- and second-line support for Microsoft 365 applications, offering guidance and training to users and SharePoint site owners.
• Manage Microsoft Entra ID (Azure AD), enforcing Multi-Factor Authentication (MFA), Conditional Access policies, and secure identity and access management practices.
• Maintain security groups, permissions, guest access, enterprise application registrations, and identity governance across all business units.
• Administer SharePoint Online and Microsoft Teams, maintaining hub and site structures, navigation, metadata, branding, permissions, lifecycle management, and collaboration standards.
• Implement and enforce governance policies for Teams creation, expiration, external sharing, and site protection.
• Manage Exchange Online, including mailboxes, shared mailboxes, mail flow, transport rules, anti-spam, anti-phishing, archiving, and retention policies.
• Administer Microsoft Intune by enrolling devices, implementing compliance and configuration policies, deploying applications, enforcing mobile application management (MAM), and remotely managing corporate devices when required.
• Configure and maintain Microsoft Defender and Microsoft Purview security and compliance solutions, including sensitivity labels, Data Loss Prevention (DLP), retention policies, audit logging, eDiscovery, and compliance controls.
• Manage end-to-end onboarding and offboarding processes, including user provisioning, permissions, device enrollment, mailbox management, OneDrive handover, and secure account decommissioning.
• Develop and maintain Power Automate workflows to streamline onboarding, offboarding, and administrative reporting processes.
• Produce regular administration, security, and usage reports while maintaining accurate technical documentation, configuration records, and the Microsoft 365 Administration Runbook.
• Coordinate and supervise Microsoft 365 implementation partners, consultants, and freelancers, ensuring all work complies with company standards, policies, SOPs, and governance requirements.
• Review and validate implementation deliverables against agreed acceptance criteria before sign-off and assume ownership of all configurations following project handover, ensuring ongoing operational support and continuous improvement.

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.
• Minimum of 6 years' hands-on experience administering Microsoft 365 environments (Business Standard/Premium and/or Microsoft 365 E3/E5).
• Proven experience administering Microsoft 365, Microsoft Entra ID (Azure AD), Microsoft Intune, Microsoft Exchange Online, Microsoft Defender, Microsoft Purview, Microsoft Azure, and Power Automate.
• Microsoft certifications including: Microsoft 365 Administrator Associate (MS-102), Endpoint Administrator Associate (MD-102), Identity and Access Administrator Associate (SC-300), Azure Administrator Associate (AZ-104), Messaging Administrator Associate, and Power Platform Developer Associate (PL-400), or equivalent certifications.
• Experience working within EPC, construction, or industrial environments.
• Experience implementing and supporting cybersecurity and compliance frameworks such as NCA Essential Cybersecurity Controls (ECC), ISO 27001, or equivalent.
• Strong understanding of Microsoft 365 administration, identity and access management, endpoint management, messaging, security, compliance, and automation best practices.
• Excellent written and verbal English communication skills (IELTS 6.0, TOEFL 72, Cambridge 160, NTS/FPSC 60%, or equivalent).
• Strong analytical, problem-solving, documentation, and stakeholder management skills.
• Ability to work independently while managing multiple priorities in a fast-paced enterprise environment.