AI Track Lead, Global Operations

We have just started an ambitions journey to solve concrete, strategically important business problems through virtual pilot teams. These teams own real problems end to end and are given the resources, mandate, and responsibility to experiment and reinvent their way toward AI-enabled solutions. We are therefore looking for an AI Track Lead to support this journey. Curious? Please read on.

The team you will be part of:

Your role, as our new AI Track Lead, is to facilitate the way of working, encourage critical thinking and reinvention, and remove roadblocks—ensuring teams maintain momentum, stay focused, generate meaningful learnings, and make well-founded, timely decisions that drive profitable impact for GN.

This is not a traditional Agile or project management role; it is a role for someone who can challenge established ways of working, rethink processes from the ground up, and help teams move from assumptions to validated AI-enabled solutions.

As an AI Experimentation Track Lead, you own the process and cadence of AI experimentation. You help virtual teams define and progress through a clear flow, and play the role of the questioner, the organizer, and the catalyst for clarity. You will ensure steering towards what creates value and stops or pivots when the evidence does not support the direction.

You help teams sharpen problem definitions, design meaningful experiments, and ensure that each sprint produces insights that support clear decisions. You will report to the Head of AI Execution in Global Operations.

Your contribution is appreciated, and you will:

• Structure and facilitate AI experimentation such as workshops, identify critical assumptions to reinvent towards AI enabled workflows.
• Manage the execution of pilot projects, plan, staff and facilitate sprint ceremonies
• You’ll bridge the gap between strategy and execution using practical frameworks such as OKR
• Generate decision-ready learnings such as experiment results and synthesize insights and recommendations

To perform well in the role, we imagine that you:

• Have direct experience working with OKRs to set direction, prioritize, and evaluate outcomes
• Have solid experience applying scrum and agile practices to structure daily work, ceremonies, and sprint execution
• Can operate in environments where resource allocation is constrained, and able to secure, align, and manage required resources
• Demonstrated business acumen and ability to connect use cases to measurable value
• Solid understanding of AI-enabled solutions/frameworks, data pipelines, and system integrations
• Experience facilitating cross-functional teams across business, tech, and data
• Clear, structured reasoning skills
• Practical work experience from supply chain, procurement and/or sourcing
• Previous experience within project and change management
• Skilled at working in change-driven, continuous-learning contexts
• Experience with experimentation, product development, innovation, or transformation initiatives in ambiguous environments

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we welcome your application if you think you have transferable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting the invitation to interview.

How to apply?

Use the ‘APPLY’ link no later than 10 August 2026. Applications are assessed continuously, so don’t wait to send yours.

On a time crunch? Feel free to only submit your up-to-date CV, including a few sentences outlining your motivation for applying – quick and easy.

Join us in bringing people closer 

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhances the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.

We hope you will join us on this journey and look forward to receiving your application. 

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