JOB DETAILS
House person
CompanyResidence Inn Rocky Mount
LocationRocky Mount
Work ModeOn Site
PostedJuly 13, 2026
About The Company
StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction.
StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.
About the Role
Description
- Support housekeeping team by delivering linens, towels, and supplies to guest rooms and storage areas
- Maintain cleanliness in guest corridors, stairwells, elevators, and public areas
- Remove trash and used linens from guest rooms and housekeeping carts
- Assist with setting up and breaking down housekeeping closets and carts
- Report maintenance issues or safety hazards promptly to the appropriate department
- Respond to guest requests courteously and efficiently, ensuring satisfaction
- Uphold health, safety, and sanitation standards in all areas of responsibility
- Help create a warm, welcoming environment through cleanliness and professionalism
- Competitive hourly wage plus tips
- Medical, Dental, Vision, 401k Benefits
- A dynamic work environment in a newly refreshed space
- Opportunities for career growth and development within StepStone Hospitality, Inc.
Requirements
- Experience in housekeeping or hotel operations preferred.
- Strong attention to detail and commitment to cleanliness.
- Ability to work efficiently and independently in a fast-paced environment.
- Excellent communication and interpersonal skills to interact with guests and team members.
- Physical ability to stand, bend, lift, and perform repetitive tasks throughout the shift.
- Knowledge of safety and sanitation regulations is a plus.
- High school diploma or equivalent preferred; relevant experience required.
- Ability to follow instructions and work within established cleaning procedures.
- Previous experience in a hotel environment preferred
- Knowledge of applicable Federal, state, and local health, safety, and legal regulations
- Ability to obtain required licenses and certificates
- Additional language ability preferred
- CPR and first aid training preferred
EOE – All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Key Skills
HousekeepingHotel OperationsAttention To DetailCommunicationInterpersonal SkillsSanitation RegulationsTime ManagementPhysical Stamina
Categories
HospitalityCustomer Service & SupportTrades
Benefits
MedicalDentalVision401k
Job Information
📋Core Responsibilities
Support the housekeeping team by delivering supplies and maintaining cleanliness in guest corridors, elevators, and public areas. Respond to guest requests efficiently while upholding health, safety, and sanitation standards.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
152
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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