JOB DETAILS

Front Office Service Manager to Radisson Blu Plaza, Oslo

CompanyRadisson Hotel Group
LocationOslo
Work ModeOn Site
PostedJuly 13, 2026
About The Company
Welcome to the official page of Radisson Collection, a brand of Radisson Hotel Group. Radisson Collection is a unique collection of iconic properties, reflecting an authentic local influence, living design and vibrant social scene. The character of each Radisson Collection hotel feels authentic to its location and offers the ultimate template for contemporary living – united by modern design and exceptional experiences across dining, fitness, wellness and sustainability. Designed for guests and locals alike, each Radisson Collection hotel is defined by guests who visit them. All hotels are situated in prestigious locations, close to prime leisure attractions. Radisson Collection is a part of the Radisson Hotel Group portfolio which also includes Radisson, Radisson Blu, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels. Connect with Radisson Collection on social media: @radissoncollection.
About the Role

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

Radisson Blu Plaza Hotel, Oslo is the largest Radisson Blu in the world and enjoys an iconic reputation and building with the best location in Oslo. 

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

We are currently seeking a Front Office Service Manager to join our vibrant team.  At Radisson Hotel Group, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.

As the Front Office Service Manager, you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.

Our Front Office Service Manager love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between

  • You will supervise our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level
  • You will exude patience, empathy and have the personality to host the show
  • As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department

Qualifications

  • Flexibility and a positive, Yes I Can! Attitude
  • An eye for detail
  • Is a creative problem-solver
  • Passionate about creating extraordinary service
  • Ability to work as part of a team to ensure guest satisfaction
  • Strong verbal communication skills
  • Likes having fun at work
  • Experience in a similar position is beneficial but not essential

Additional Information

Why Join Radisson Hotel Group? 

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. 

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. 

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. 

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!  

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. 

Apply now and let’s make every moment matter. 

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know. 

  • Hotel Name: Radisson Blu Plaza Hotel, Oslo
  • Key Skills
    Guest ServiceTeam SupervisionProblem SolvingVerbal CommunicationAttention To DetailLeadershipGuest Experience ManagementEmpathyPatienceHospitality Management
    Categories
    HospitalityManagement & LeadershipCustomer Service & Support
    Benefits
    Special Hotel Rates WorldwideCareer Development and LearningEmployee Resource GroupsInclusion InitiativesLocal Perks and Rewards
    Job Information
    📋Core Responsibilities
    Supervise the front office team and lead by example to ensure the highest level of guest journey and experience. Proactively manage the smooth running of the front office department to ensure overall guest satisfaction.
    📋Job Type
    full time
    📊Experience Level
    2-5
    💼Company Size
    737
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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