JOB DETAILS

Head of Clinic Operations

CompanyAIA
LocationMakati
Work ModeOn Site
PostedJuly 14, 2026
About The Company
AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd. The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$345 billion as of 31 December 2025. AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 44 million individual policies and over 16 million participating members of group insurance schemes. AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”. (1) Hong Kong SAR refers to the Hong Kong Special Administrative Region. (2) Macau SAR refers to the Macau Special Administrative Region.
About the Role

MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard.  The competition is vast, and the benefits being offered by the competitors are tempting.  However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality.

MediCard now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement.

MediCard is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy:

The Associate Director of Operations is a senior leadership responsible for the strategic planning and day-to-day management of an organization's network of primary care clinics. This position bridges the gap between frontline clinical staff, medical leadership, and executive administration to ensure operational efficiency, financial sustainability, and exceptional patient
experience.

 - Supervise and maintain the daily operations of clinic and looks into issues affecting clinic productivity and effectiveness.
 - Support and implement policies and procedures in conjunction with staff and doctors that are based on clinic policies and guidelines.  
 - Ensure regulatory training and compliance, and customer/patient service needs are met
 - Identifies opportunities to expand revenue sources and ancillary services and reduce expenses 

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Key Skills
Strategic PlanningOperations ManagementFinancial SustainabilityRegulatory CompliancePatient ExperienceRevenue ExpansionClinic ProductivityPolicy ImplementationLeadershipHealthcare Administration
Categories
HealthcareManagement & LeadershipAdministrative
Job Information
📋Core Responsibilities
The role is responsible for the strategic planning and daily management of a primary care clinic network to ensure operational efficiency and financial sustainability. It involves supervising clinic productivity, implementing policies, and ensuring regulatory compliance and patient satisfaction.
📋Job Type
other
📊Experience Level
10+
💼Company Size
48239
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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