JOB DETAILS

Specialist, Know Your Customer, SME Banking

CompanyDBS Bank
LocationHong Kong Island
Work ModeOn Site
PostedJuly 15, 2026
About The Company
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 14 consecutive years from 2009 to 2022. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com
About the Role

Responsibilities:

To provide: (i) KYC and account opening for new corporate customers from end to end; and (ii) to manage a portfolio of assigned new applications, achieve new client acquisition target with reasonable turnaround time.

  • To receive account opening leads from different referrals sources in IBG.
  • To contact prospect corporate customers to conduct Know Your Customer (KYC) : verify UBO/understand business/ assess AML risk .
  • To request for documents for review and assess risk
  • Follow up with customers on outstanding documents.
  • To input data into AOS system for BCAP screening & approval process.
  • To seek approval from Team Head / Department Head or to seek recommendation from Unit Head for approval from Higher Authority.
  • To deliver quality service to prospective customers
  • To liaise and work with internal departments/ RMs/ CSO to facilitate a smooth delivery of customer service and to accomplish assigned tasks.
  • To perform other administrative & operations works as required.
  • Ensure compliance of mandatory banking processes

Requirements

  • Customer focus, good analytical and logical thinking, responsive and a team player.
  • Good interpersonal skills, able to communicate with customers and internal stakeholders effectively.
  • Concern for data accuracy and attention to details with good product & process knowledge.
  • Proficiency in the use of MS Office including Excel.
  • Good multi-tasking skills and ability to work independent and under pressure
  • Proficiency in both English and Cantonese. Mandarin is highly preferred.

Location:

One Island East

Job:

Compliance

Schedule:

Regular

Employee Status:

Full time
Key Skills
Customer FocusAnalytical ThinkingLogical ThinkingInterpersonal SkillsCommunicationData AccuracyAttention to DetailProduct KnowledgeProcess KnowledgeMS OfficeExcelMulti-taskingIndependencePressure ManagementEnglish ProficiencyCantonese Proficiency
Categories
Finance & AccountingCustomer Service & SupportAdministrativeSecurity & SafetyManagement & Leadership
Job Information
📋Core Responsibilities
The specialist is responsible for end-to-end KYC and account opening for new corporate customers, managing a portfolio of applications, and achieving client acquisition targets. They will also liaise with internal departments to ensure smooth customer service delivery.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
35209
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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