JOB DETAILS

Volunteer Outreach Support

CompanyChange Grow Live
LocationSt Helens
Work ModeOn Site
PostedJuly 15, 2026
About The Company
If you want to change your life, we’re here for you. As a health and social care charity, we can help you with challenges including drugs and alcohol, housing, justice, employment, and smoking. Our support is free and confidential 💜
About the Role

Overview

Volunteers make an enormous contribution to our work at Change Grow Live.

 

Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation.

 

Would you like to join our growing team of volunteers, and make a real difference?

Responsibilities

We are looking to recruit Outreach Support Volunteers to play a pivotal role within the local Liverpool community promoting our services and engaging with our service users/individuals/rough sleepers and partner agencies.

 

Volunteering with Change Grow Live is a great way to make a real difference in people’s lives whilst gaining valuable experience. 

 

At Change Grow Live you will be working with people to support change and the direction of their life, to grow as an individual, and to live life to its full potential. 

 

At Change Grow Live we strive to ensure our services are a warm and welcoming environment. Your role as an Outreach Support Volunteer will be to:

 

  • Support the Outreach team to engage and support individuals who are experiencing homelessness and have multiple needs/substance misuse. You will be responding to referrals, targeting known locations within the community actively engaging and building a positive relationship with people who are rough sleeping/ experiencing problems with substance misuse.
  • As part of a team, you will be working with partner agencies, signposting individuals, empowering and assisting them to access relevant services. Advocating for them and supporting them to achieve their goals and make positive changes as well as managing expectations of all involved.

Outreach can be fast paced and challenging role so you will need to be responsive and adaptable with the ability to work quickly and effectively. No two days are the same and you can really make a difference in helping to keep people safe.

 

This is the perfect role for a sociable and outgoing person who wants to help their community

 

We are committed to creating an environment that respects and values diversity, with a positive and supportive culture where everyone feels welcome, empowered, and represented.   

 

You will be provided with all the skills, knowledge, and support to undertake the role including full induction and training.

 

Interested? Please get in touch, we’d love to hear from you! 

 

Training:

Attendance on training is an essential part for the volunteer role.

 

Mandatory: Volunteer Induction training

Mandatory: Boundaries/Confidentiality training

Required: Drug Awareness training

Required: Harm Reduction training

Required: Alcohol Awareness training

 

Training Dates, to be confirmed

 

Closing Date

18/7/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Alison Fleet | Alison.Fleet@cgl.org.uk | 07471593468

 

Please note that we require you to be 18 years of age or older to be considered for this volunteering role.

 

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Key Skills
OutreachCommunity EngagementRelationship BuildingSignpostingAdvocacyCrisis InterventionAdaptabilityCommunication Skills
Categories
Social ServicesHealthcareGovernment & Public Sector
Benefits
Full InductionTraining
Job Information
📋Core Responsibilities
Support the outreach team in engaging individuals experiencing homelessness and substance misuse within the Liverpool community. Build positive relationships with service users and collaborate with partner agencies to signpost individuals to relevant services.
📋Job Type
other
📊Experience Level
0-2
💼Company Size
2791
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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