Water Cooler Technician Commercial

Description

Position Mission

To provide expert installation, service, and maintenance of water commercial water cooler systems while delivering an outstanding customer experience that reflects the company’s values of excellence, integrity, and teamwork.

Overview

Superior Water and Air is looking for a detail-oriented individual specializing in the installation, maintenance, and repair of commercial water coolers and related plumbing systems. The ideal candidate will have strong technical skills, a commitment to safety and quality, and the ability to work independently or as part of a team to ensure optimal customer service. As a technician, you’ll work hands-on in the field performing installations, troubleshooting, and servicing permanent water coolers and related equipment. You’ll be the face of the company, ensuring every job is completed with technical accuracy, professionalism, and care. Training will be provided. Prior plumbing experience a plus.

Key Responsibilities

• Install commercial water coolers, bottle-less water systems, and filtration units according to manufacturer specifications and building codes.
• Ensure proper placement, secure mounting, and correct plumbing connections.
• Perform water line routing, connection to existing supply, and drainage setup.
• Conduct routine maintenance, including filter replacement, sanitization, and performance checks.
• Diagnose and repair leaks, clogs, and water flow issues.
• Calibrate temperature controls and ensure compliance with health and safety regulations.
• Maintain accurate service records and recommend preventative maintenance schedules
• Communicate clearly with clients to explain work performed, provide maintenance tips, recommend upgrades.
• Respond to emergency service calls promptly and professionally.
• Ensure customer satisfaction by delivering high-quality workmanship.
• Maintain company vehicles, tools, and equipment in good working condition
• Collaborate with dispatch, warehouse, and supervisors to ensure efficient scheduling and job completion

Core Competencies

• Technical Expertise: Knowledge of plumbing connections and water treatment systems
• Customer Focus: Friendly, professional, and committed to exceeding customer expectations
• Problem Solving: Ability to troubleshoot and resolve issues effectively in the field
• Reliability: Dependable and consistent in meeting schedules and work quality standards
• Teamwork: Works collaboratively with peers, supervisors, and other departments
• Safety Awareness: Practices safe work habits and ensures compliance with company and industry standards

Requirements

Qualifications

• 0 –3 years of plumbing, water treatment, or related trade experience (training provided for the right candidate)
• Strong knowledge of water filtration systems preferred
• Valid driver’s license and clean driving record required
• Ability to pass a background check and drug screening
• Excellent communication and customer service skills
• Physical ability to lift up to 50 lbs. and work in a variety of jobsite conditions

Why you should work with us:

One Team. Relentless Standards. Results That Matter.

At Intermountain Home Services (IHS) and its family of brands, we don’t just fix pipes and tune HVAC units—we build a platform for people to grow, lead, and thrive. From day one, every team member joins a company that’s scaling smart, led by strong values, and driven by a mission to serve both our communities and our employees with excellence.

We empower our brands and our people to win together—designing systems, developing talent, and holding ourselves to elite standards in everything we do. Our employees aren’t just part of a company, they’re part of something bigger: a movement to define the future of home services with urgency, discipline, and full ownership.

Superior Water & Air is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factor.