JOB DETAILS

Freight Logistics Coordinator

CompanyOPEN GATE BUSINESS DEVELOPMENT
LocationKalona
Work ModeOn Site
PostedJuly 16, 2026
About The Company
Open Gates Business Development Corporation, known as Open Gates Group, consists of 9 companies located in the Kalona, Iowa area. Each company reflects the entrepreneurial culture created by founder, Bill Evans. Formed in 2003 and historically operating in the background, it wasn’t until 2015 that Open Gates Group became an important role in the family of companies. Now, Open Gates Group oversees and manages the family of companies and also provides them with accounting, human resources, training, and marketing support. Each business is operated by a managing partner(s) who manages the day to day duties and ensures the company’s success. As needs arise within our family of companies, Bill, and his like-minded leadership team, evaluate the need and decide if a new company is needed to fill the void. Our family of companies include: Farmers Creamery Kalona Creamery Kalona Organics Kalona Farms Awesome Logistics Awesome Refrigerated Transit of Iowa (ARTI) Frytown Properties & Distribution Provision Ingredients Small Farm Program
About the Role

Description

Awesome Refrigerated Transit of Iowa is a growing transportation company dedicated to providing dependable, customer-focused freight solutions across the country.  We're looking for a motivated Freight Logistics Coordinator who enjoys building relationships, solving problems, and thriving in a fast-paced environment. This role is ideal for someone who enjoys the challenge of coordinating freight, negotiating with carriers, and delivering exceptional customer service while keeping shipments moving efficiently.
Position SummaryThe Freight Logistics Coordinator is responsible for coordinating freight movement and serving as the primary point of contact for customers, carriers, and drivers throughout the shipping process. This position is involved with daily transportation activities including dispatching, scheduling, tracking shipments, negotiating carrier rates, resolving transportation issues, and developing strong customer and carrier relationships. 
Success in this role requires excellent communication skills, sound judgment, strong organizational abilities, and the ability to make quick decisions in a fast-paced environment. This position also participates in an on-call rotation and must be available by phone during assigned evenings and weekends.
Essential Responsibilities
  • Schedule loads while ensuring compliance with Federal, State, and location regulations.
  • Dispatch drivers based on customer needs and HOS limitations.
  • Build relationships with carriers by soliciting the capacity of trucks and freight, meeting cost/revenue expectations for each customer.
  • Create loads, set appointments for broker freight, track and trace loads, and troubleshoot problems that may occur.
  • Solicit new and existing customers for freight.
  • Use Load Boards to find backhauls.
  • Source carriers, negotiate rates, and sell freight to carriers.
  • Track shipments and provide updates to the customers daily.
  • Generate business leads.
  • Participate in scheduling trucks each week. 
  • Additional duties as assigned.

Qualifications
  • HS diploma or equivalent required; Associate's or Bachelor's degree in Logistics, Business, Supply Chain, or a related field preferred.
  • 2+ years of experience in freight brokerage, transportation, dispatch, logistics coordination, or a related field preferred.
  • Working knowledge of DOT regulations, Hours of Service (HOS), and transportation operations.
  • Strong customer service mindset with a focus on relationship building.
  • Strong negotiation, problem-solving, and decision-making skills.
  • Excellent verbal, written, and telephone communication skills.
  • Strong attention to detail and organizational skills with the ability to manage multiple priorities simultaneously.
  • Proficiency with Microsoft Office, Google Workspace, and transportation management systems.
  • Ability to build lasting relationships with customers, carriers, and coworkers.
  • Positive attitude with a strong sense of urgency and accountability.
  • Availability to participate in an evening and weekend on-call rotation.
  • Continuous improvement mindset and willingness to embrace change.
  • Alignment with our mission, values, and commitment to delivering exceptional service.
Key Skills
Freight CoordinationCarrier NegotiationDispatchingCustomer ServiceDOT RegulationsHours of Service (HOS)Load BoardsTransportation Management SystemsMicrosoft OfficeGoogle WorkspaceProblem SolvingRelationship Building
Categories
LogisticsTransportationCustomer Service & Support
Job Information
📋Core Responsibilities
The Freight Logistics Coordinator manages the movement of freight by dispatching drivers, negotiating carrier rates, and tracking shipments. They serve as the primary point of contact for customers and carriers to ensure efficient delivery and regulatory compliance.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
48
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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