JOB DETAILS

Executive Housekeeper

CompanyAccorHotel
LocationBengaluru
Work ModeOn Site
PostedJuly 16, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

Grand Mercure Bengaluru Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major Techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.

Features an all-day dining restaurant, cafe & alfresco, a fitness
Centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business Centre

Job Description

Key Responsibilities

  • Oversee the daily operations of the housekeeping department.
  • Supervise, train, schedule, and evaluate housekeeping staff.
  • Ensure guest rooms, public areas, and facilities meet cleanliness and presentation standards.
  • Develop and implement cleaning procedures and quality control measures.
  • Manage housekeeping budgets, expenses, and departmental resources.
  • Monitor inventory of linens, cleaning supplies, guest amenities, and equipment.
  • Coordinate with the Front Office, Maintenance, Laundry, and other departments to ensure efficient operations.
  • Handle guest complaints and special requests promptly and professionally.
  • Ensure compliance with health, safety, sanitation, and environmental regulations.
  • Conduct regular inspections of rooms and public areas.
  • Maintain records of staff attendance, inventory, inspections, and maintenance requests.
  • Assist in preparing departmental reports and performance metrics.

Qualifications

  • Bachelor's degree or diploma in Hospitality Management, Hotel Management, or a related field (preferred).
  • 7–10 years of housekeeping experience and managerial experience.
  • Strong knowledge of housekeeping operations, cleaning techniques, and industry standards.
  • Experience with property management systems (PMS) and housekeeping management software is an advantage
  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Full-Time
    • Key Skills
    Housekeeping OperationsStaff SupervisionBudget ManagementQuality ControlInventory ManagementProperty Management Systems (PMS)Cleaning TechniquesStaff TrainingHealth and Safety ComplianceDepartmental ReportingGuest RelationsResource Allocation
    Categories
    HospitalityManagement & Leadership
    Job Information
    📋Core Responsibilities
    Oversee daily housekeeping operations, including staff supervision, training, and scheduling to maintain high cleanliness standards. Manage departmental budgets, inventory, and coordinate with other hotel departments to ensure efficient guest services.
    📋Job Type
    full time
    📊Experience Level
    5-10
    💼Company Size
    100563
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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