JOB DETAILS

Quality Technician - Level II - SHOP

CompanyCummins
LocationPhaltan
Work ModeOn Site
PostedJuly 16, 2026
About The Company
At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams, coaching, development and opportunities to make a difference. Across our entire organization, you'll find engineers, developers, and technicians who are innovating, designing, testing, and building. You'll also find accountants, marketers, as well as manufacturing, quality and supply chain specialists who are working with technology that's just as innovative and advanced. From your first day at Cummins, we’re focused on understanding your talents, current skills and future goals – and creating a plan to get you there. Your journey begins with planning your development and connecting to diverse experiences designed to spur innovation. From our internships to our senior leadership roles, we attract, hire and reward the best and brightest from around the world and look to them for new ideas and fresh perspectives. Learn more about #LifeAtCummins at cummins.com/careers.
About the Role

Job Summary

The Quality Technician - Level II supports production quality and inspection activities by assisting engineers in monitoring material and product quality, conducting inspections and testing, and maintaining quality documentation and records. This role works under moderate supervision and collaborates closely with manufacturing, engineering, supply chain, suppliers, and customers to support issue resolution and ensure compliance with quality standards.

The position involves the use of measurement and testing equipment, interpretation of technical specifications, participation in quality improvement activities, and support for customer issue resolution to ensure product quality, reliability, and customer satisfaction.

 

Key Responsibilities

  • Compare physical characteristics of components, materials, equipment, and products against technical specifications to identify defects and non-conformances.  
  • Conduct routine tests related to electrical function, reliability, packaging quality, and product performance. 
  • Record inspection and test results and prepare technical reports and quality documentation. 
  • Perform product and component testing using a variety of measurement and testing equipment. 
  • Support customers in understanding product specifications and interpretation of measurement data. 
  • Participate in measurement uncertainty studies and calibration-related activities. 
  • Ensure proper maintenance, calibration, and upkeep of measurement and test equipment. 
  • Coordinate with Quality, Manufacturing, Engineering, Supply Chain, suppliers, and external stakeholders to drive issue resolution and corrective actions. 
  • Support problem definition, root cause analysis, and closure of customer quality concerns. 
  • Maintain and update dashboards, CoC records, non-sales activity records, and other quality-related documentation. 
  • Participate in quality process improvement initiatives, audits, and compliance activities. 
  • Support timely reporting and communication of quality issues and resolutions. 
  • Travel to customer locations as required to support issue resolution and strengthen customer relationships. 

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
Key Skills
Quality InspectionMeasurement SystemsAPQPFMEAPPAPSPCCapability StudiesProcess AuditsEngineering Drawing InterpretationRoot Cause AnalysisTechnical ReportingStakeholder CoordinationMS OfficeCalibrationMeasurement Uncertainty StudiesCustomer Quality Resolution
Categories
ManufacturingEngineering
Job Information
📋Core Responsibilities
Supports production quality by conducting inspections, testing components against technical specifications, and maintaining quality documentation. Collaborates with cross-functional teams and customers to resolve quality issues and drive corrective actions.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
53456
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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