Assistant Manager - CEOs Office Administration

About the company

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What’s in it for YOU

1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
2. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
3. Dynamic, Inclusive and Diverse team culture
4. Gender Neutral Policy
5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
6. Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose

Provide efficient administrative, coordination, and communication support to the Senior Management Team (SMT) to enable smooth functioning of leadership priorities, ensure effective time management, and support execution of key business deliverables while maintaining confidentiality and professionalism.

Role Accountability

1. Manage and optimize the SMT’s calendar, ensuring effective prioritization of meetings and commitments
2. Ensure smooth day-to-day administrative functioning of SMT office
3. Coordinate logistics for internal and external meetings
4. Act as the primary liaison between the SMTs and internal/external stakeholders
5. Handle confidential information with discretion and maintain data security protocols
6. Support SMTs in gathering data, insights, and briefing materials
7. Organize domestic and international travel arrangements, including itineraries and expense management
8. Monitor deadlines and ensure SMT’s commitments are met without delays
9. Maintain accurate records, files, and databases for operational and compliance purposes
10. Represent the SMT’s office with professionalism in all interactions, ensuring a positive organizational image
11. Coordinate meetings and optimize time utilization
12. Act as a coordination point between SMT and internal stakeholders
13. Ensure timely information flow across teams
14. Provide logistical and administrative support for events
15. Manage travel bookings, itineraries, and related coordination
16. Handle expense claims and reimbursement processes
17. Ensure confidentiality of sensitive business information
18. Demonstrate strong attention to detail and execution discipline
19. Build effective working relationships with stakeholders

Measures of Success

1. Timely and accurate scheduling and SMTs coordination
2. Effective stakeholder management and relationship building
3. Confidentiality and professionalism consistently maintained

Technical Skills / Experience / Certifications

1. Certification in Office Administration / Executive Assistance
2. Strong organizational and coordination skills
3. Good written and verbal communication
4. Attention to detail and time management
5. Basic stakeholder management skills
6. Ability to multitask and prioritize effectively

Competencies critical to the role

1. Proficiency in communication (written and verbal).
2. Strong interpersonal skills and emotional intelligence.
3. Ability to multitask and prioritize under pressure.
4. Discretion and integrity in handling sensitive information.
5. Problem-solving and proactive thinking       

Qualification

1. Graduate in any discipline (Management / Commerce / Humanities preferred)
2. Postgraduate (MBA or equivalent) is an added advantage
3. Certification in Office Administration / Executive Assistance

Preferred Industry

Financial services, banking, or corporate operations