Support Services Assistant

Description

In this role, you will:

• Provide administrative support by preparing correspondence, reports, presentations, and business documents 
• Deliver exceptional customer service while responding to employee, visitor, and vendor inquiries 
• Serve as the primary backup for the Receptionist, providing front desk coverage during breaks, vacations, and absences 
• Answer and direct incoming multi-line telephone calls professionally and efficiently 
• Welcome visitors, vendors, applicants, and guests while managing visitor sign-in procedures 
• Coordinate conference room reservations and company vehicle scheduling using Microsoft Outlook and other scheduling tools 
• Print and distribute daily conference room schedules and related communications 
• Maintain office supply inventories and coordinate replenishment of materials 
• Receive, sort, distribute, and process incoming and outgoing mail and packages 
• Coordinate shipping services, postage requirements, and monitor postage meter balances 
• Pick up mail from the U.S. Postal Service and complete occasional company errands 
• Support employee recognition programs, company meetings, community outreach activities, and special events 
• Coordinate meeting room setup, hospitality services, food service, and event preparation 
• Operate and troubleshoot office equipment, including copiers, printers, scanners, and postage systems 
• Coordinate service requests and repairs for office equipment as needed 
• Support departmental projects and identify opportunities to improve office processes and operational efficiency 
• Maintain compliance with company procedures, safety policies, and administrative standards

Requirements

Minimum Qualifications

• High school diploma or GED 
• Valid driver's license with an acceptable driving record 
• Two (2) or more years of administrative, office support, customer service, or related experience preferred 
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams 
• Strong verbal and written communication skills 
• Excellent customer service and interpersonal skills 
• Strong organizational, time-management, and multitasking abilities 
• Exceptional attention to detail and accuracy 
• Ability to prioritize competing responsibilities while meeting deadlines 
• Basic mathematical skills 
• Ability to communicate effectively in English 

Preferred Qualifications

• Experience supporting reception or front desk operations 
• Experience coordinating meetings, events, or hospitality services 
• Experience in an administrative support role within a manufacturing or corporate office environment 
• Experience working with executive leadership and cross-functional teams 
• Demonstrated ability to identify and implement process improvements 

Your Work Schedule

This is a full-time, non-exempt position working Monday through Friday, approximately 6:45 AM to 4:00 PM. Occasional schedule flexibility, overtime, or adjusted hours may be required to support company events, reception coverage, or business needs.

What Makes ENTEK Different

ENTEK is more than a manufacturing company—we're a team driven by values. Our core DNA is built on:

• Respect – valuing each person and every contribution
• Integrity – doing what's right, always
• Innovation – pushing boundaries with creativity and technology
• Commitment – to our people, our customers, and our future