Data & Compliance Coordinator

Description

About Interfaith Community Services:

As North County's largest social services agency, Interfaith Community Services has been "helping people help themselves" since 1979. The organization provides a wide range of programs designed to empower hungry, homeless, and low-income community members to begin a pathway towards self-sufficiency. Each year, Interfaith Community Services impacts more than 20,000 community members by providing basic needs and nutrition support, social services, shelters and housing, employment development, senior services, veterans programs and addiction recovery support.

Together, in partnership with 250+ diverse faith communities, more than 1,700 recurrent volunteers, and a growing staff of over 275, Interfaith provides a safe-haven and pathway towards self-sufficiency for more than 20,000 community members annually.

If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!

What You'll Do:

In the Data & Compliance Coordinator role, you’ll responsible for reviewing client database records, supporting data cleanup efforts, assisting staff with data entry best practices, preparing reports, and supporting contract closeout activities, record requests, and compliance tracking. 

The coordinator works closely with the Grants Team, Program Leadership and Staff, Volunteers and Interns, and Community Partners to support organizational compliance and continuous quality improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Data Quality & Database Support 

• Conducts routine data quality reviews across databases such as HMIS/Clarity and ETO.
• Identifies missing, inaccurate, or inconsistent client record data and communicates findings to program teams.
• Supports data cleanup activities, ensuring program information is accurate, complete, and aligned with funder requirements.
• Runs standard data queries and compiles basic reports for leadership and compliance needs.
• Provides one-on-one support to staff regarding database navigation and proper data entry practices.
• Helps create reference guides, job aids, and instructional materials for data-entry processes.

Contract Closeout & Reporting Support

• Leads administrative components of contract closeout procedures.
• Tracks reporting deadlines, gathers required documentation, and assists with data validation for closeout packets.
• Organizes and archives all necessary records to support compliance and audit readiness.

Quality Assurance & Compliance Support

• Assists with internal quality reviews and checklist-based monitoring activities.
• Supports accreditation documentation needs (e.g., CARF).
• Helps assemble materials for internal and external audits.
• Assists in updating and maintaining policies, procedures, and QA documentation.

Administrative Support

• Coordinates internal and external records requests; maintains accurate tracking logs.
• Organizes compliance records, files, and departmental documentation systems.
• Schedules meetings, prepares handouts, assembles reports, and provides general administrative support.
• Assists in maintaining documentation for regulatory and contractual requirements.
• Performs additional duties as assigned.

Requirements

Who You Are:

You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:

• High School Diploma, required
• Associate’s degree in Business, Human Services, Public Administration, Data Analytics, or a related field, preferred
• One (1) or more years of data entry experience and additional experience in administrative support, compliance, recordkeeping, or social services, preferred
• Experience with HMIS/Clarity, Credible EHR, ETO, or similar database systems, preferred
• An equivalent combination of education, training, and experience that demonstrates the ability to perform the essential functions of the position may be considered
• Basic understanding of homeless services, social services, or affordable housing programs.
• Awareness of HIPAA, confidentiality and nondiscrimination requirements with willingness to learn more.

SKILLS / ADDITIONAL REQUIREMENTS

• Strong attention to detail and accuracy in data review and entry.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Strong organizational skills, including document management and record keeping
• Solid written and verbal communication skills.
• Ability to follow structured processes consistently and accurately.
• Ability to use analytical thinking when reviewing data or documentation.
• Ability to work independently and prioritize multiple tasks.
• Ability to support staff with basic database navigation and data-entry questions.
• Ability to learn new regulations, procedures, and systems.
• Ability to maintain confidentiality and exercise good judgment.
• Ability to communicate effectively with a diverse workforce and community.
• Ability to work efficiently under deadlines and adapt to changing needs.

WORKING CONDITIONS / PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: 

• Must be able to perform work in a climate-controlled office setting; 
• Must have the physical ability to sit for long periods of time, stand, walk, bend, kneel and uses hands, arms and legs for dexterity and balance on a frequent basis; 
• Occasionally lifts, carries and balances objects weighing up to 30 pounds; 
• Pulls and pushes such objects as file drawers, computers and similar office equipment and supplies; 
• Prioritizes and multi-tasks work and projects requiring good memory, concentration, and analytical thinking; 
• Occasionally may be required to perform the safe operation of a vehicle, office equipment and machines, and recognize and abate safety hazards within the workplace; and 
• Must be able to hear, see including distinction of colors, read and communicate verbally and in writing frequently with a wide range of people from divergent socio-economic backgrounds and origins. 
• The noise level in the work environment is usually low. 

Location: On-Site/Escondido

Hours: Monday-Friday: 8:00 am-5:00 pm

Hourly Rate: $25.00

EMPLOYMENT BENEFITS

• Paid Time Off
• Paid Holidays – 13 scheduled
• Flexible Work Schedules
• Medical, Dental, and Vision Insurance
• AD&D / Group Life Insurance
• Flexible Spending Accounts – Medical and Dependent Care
• Matched 401(k) Retirement Plan
• Early Release Days!
• Work Anniversary Bonuses
• Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
• Employee Assistance Plan (EAP)
• Home Ownership Assistance Program
• Casual Work Environment
• Professional Growth and Career Development Opportunities

Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.