Operations Assistant

Description

Be the first smile our patients see — and use your patient care experience in an exciting, fast-paced role!

Women's Imaging Specialists is growing, and we’re looking for an Operations Assistant to join our team. If you thrive in a fast-paced, patient-first environment and want M-F hours with no nights or weekends, this is your spot.

Why you’ll love it here:

• Our passion runs PINK - Work for a mission-driven team focused exclusively on women’s health and early cancer detection

• Great hours for work/life balance - Monday-Friday, daytime only. No nights, weekends, or holidays

• Beautiful outpatient centers - 19 locations across GA & AL, with excellent benefits

• Benefits start day 61: Health, dental, vision, PTO | 401k after 6 months

What you’ll do:

• Welcome patients warmly and check them in with care

• Verify insurance + ID, help patients with digital/paper intake forms

• Answer phones, schedule/reschedule appointments, and confirm upcoming visits

• Manage provider schedules and communicate any changes to the clinical team

• Become our Infinitt scheduling software expert + use Excel/SharePoint for daily productivity tracking

• Scan, file, and keep records organized and HIPAA-compliant

• Keep our waiting room calm, clean, and welcoming

• Provide basic patient education when needed

What you bring:

• Required: 1+ year medical office experience

• Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word

• Exceptional attention to detail, time management, and conflict resolution skills

• Customer service mindset — on-the-job training or certificate a plus

• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites

• High school diploma or equivalent; medical admin certification a plus

Type: Full-time, In-person

Schedule: Monday-Friday, daytime hours

Location: Gainesville, GA

Ready to help women feel cared for from the moment they walk in? Apply today.

Women's Imaging Specialists is a proud Equal Opportunity Employer. We celebrate diversity and participate in E-Verify. Pre-employment drug screening and background checks required.

Requirements

• Required: High School Diploma or GED
• Required: 2+ years experience in a physician’s office, medical front desk, or healthcare operations role
• Required: Proficiency in Microsoft Word, Excel, Outlook, Teams; ability and willingness to learn Infinitt scheduling/EMR and Doctor Connect
• Preferred: Experience in radiology, imaging center, or women’s health setting
• Preferred: Familiarity with prior authorization, referrals, or breast imaging workflows
• Working knowledge of medical terminology, insurance verification, and HIPAA regulations