JOB DETAILS

PD On Call Coordinator

CompanyLifecare Home Health Family
LocationFort Lauderdale
Work ModeOn Site
PostedJuly 18, 2026
About The Company
At LifeCare Home Health & Hospice Family, we believe care is most effective when it is delivered where patients feel safest, most comfortable, and most in control, at home. We partner closely with physicians, patients, and families to develop individualized plans of care that support recovery, preserve independence, and enhance overall quality of life. Our approach is centered on empowering each patient, helping them manage their health with confidence while reducing the risk of future complications. Across every service we provide, from skilled home health and private duty care to hospice, our focus remains the same. We deliver compassionate, clinically guided care that prioritizes safety, dignity, and meaningful outcomes. LifeCare Home Health Family supports a growing network of trusted care providers across multiple markets, united by a shared commitment to quality and compassion. Each organization within the LifeCare Home Health Family is deeply rooted in the communities it serves, combining local insight and personal connection with the strength, resources, and clinical standards of a larger, unified organization. Our teams are guided by experienced clinicians and care professionals dedicated to delivering consistent, high-quality outcomes across every level of care. We are deeply committed to the highest standards of quality, integrity, and professional ethics. LifeCare Home Health Family operates in full compliance with all applicable federal and state regulations and is Medicare certified through the United States Department of Health and Human Services. Our organization is also licensed and accredited by leading healthcare authorities, including CHAP and The Joint Commission. Our mission is simple. To deliver care that patients trust, physicians prefer, employees are proud of, and communities rely on. Guided by our ICARE values, we lead with integrity, compassion, accountability, respect, and excellence in everything we do.
About the Role

Description

On Call Coordinator  

General Summary: The On Call Coordinator is responsible for the coordination of patient visits, maintenance, and upkeep of scheduling records as well as accurate and timely communication of scheduling changes between office and field staff. 

Patient Population: N/A 

Essential Functions: 1. Assist in coordinating services provided to Agency patients. 

2. Control and monitor schedule changes for field staff.  

3. Ensure adequate after-hours coverage of patients and staffing. 

4. Bring any scheduling problems to the supervisor’s attention immediately. 

5. Receive referrals, verify insurance eligibility, patient address, phone number, doctor and then staff the case. 

6. Assist in relaying messages to field staff, office staff and account executives. 

7. Perform functions as needed under the direction of the Business Office Manager. 

8. Provide effective communication to clients, their families, team members, and other health care professionals.  

9. Demonstrate commitment and professional growth by participating in in-service programs and maintaining/improving competency. 

This description is a general statement of required essential functions performed on a regular and continuous basis. It does not exclude other duties as assigned.

Supervises: N/A  


Requirements

Experience:

  • (1) year of experience in general office environment. 
  • Preferred, 1 year of home health care experience.

Skills:

  • Ability to communicate verbally and in writing effectively. 
  • Demonstrates proven decision-making skills. 
  • Must read, write, and comprehend English.

Education:

  • High school diploma or equivalent. 

Licensure/Certification: N/A

Physical Requirements:

  • Prolonged sitting, standing, and walking required.
  • Ability to always handle stressful situations in a calm and courteous manner.
  • Requires working under some stressful conditions to meet deadlines and Company needs.

Environmental/Working Conditions:

  • Works primarily in an office environment.
  • Some exposure to unpleasant weather.
Key Skills
SchedulingPatient CoordinationInsurance VerificationVerbal CommunicationWritten CommunicationDecision MakingStaffing CoordinationClient Relations
Categories
HealthcareAdministrativeCustomer Service & Support
Job Information
📋Core Responsibilities
The On Call Coordinator manages patient visit scheduling and ensures timely communication of changes between office and field staff. They are responsible for staffing cases, verifying insurance eligibility, and coordinating after-hours coverage.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
66
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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