Catering Coordinator

Description

At Seed to Table, we don't just prepare catering orders—we help create birthdays, weddings, office celebrations, family gatherings, holiday traditions, and life's biggest moments. Every order is an opportunity to create a memorable experience.

As our Catering Coordinator, you'll bring all the moving pieces together by partnering with our incredible teams across the store to ensure every event is executed with care, quality, and attention to detail. If you love people, thrive in a fast-paced environment, and enjoy turning organized chaos into something extraordinary, we'd love to meet you.

You'll also become part of something special—a fun, energetic, family-oriented culture where teamwork matters, hard work is recognized, and no two days are ever the same.

Essential Job Functions

• Serve as the primary point of contact for catering customers throughout the ordering process.
• Consult with customers regarding menu selections, guest counts, budgets, dietary restrictions, and special requests.
• Prepare catering proposals, estimates, invoices, contracts, and order confirmations.
• Coordinate catering orders with all internal departments to ensure timely and accurate execution.
• Develop production schedules and communicate timelines to all participating departments.
• Monitor catering orders from beginning to completion and proactively address changes or issues.
• Coordinate deliveries, customer pickups, equipment needs, and event logistics.
• Verify catering orders for completeness, presentation, quality, and accuracy before delivery or pickup.
• Maintain regular communication with customers regarding order status and updates.
• Build and maintain strong customer relationships through exceptional service.
• Maintain accurate catering records, calendars, customer files, and payment documentation.
• Assist with menu recommendations, seasonal offerings, and upselling opportunities when appropriate.
• Support on-site catering setup and execution when required.
• Maintain working knowledge of current menu offerings, pricing, and product availability.
• Work collaboratively with all departments to promote teamwork and operational efficiency.
• Assist with administrative duties related to catering operations.
• Perform other duties as assigned.

Requirements

Qualifications

• High school diploma or equivalent required.
• Previous experience in catering, hospitality, restaurant operations, event coordination, or customer service preferred.
• Excellent organizational and time management skills.
• Strong verbal and written communication skills.
• Outstanding customer service and interpersonal skills.
• Ability to prioritize multiple projects while meeting deadlines.
• Strong attention to detail and follow-through.
• Proficient in Microsoft Office and order management systems.
• Ability to work independently and collaboratively in a fast-paced environment.
• Knowledge, Skills & Abilities
• Strong organizational and planning skills.
• Excellent communication and relationship-building abilities.
• Ability to manage multiple priorities simultaneously.
• Professional, courteous, and customer-focused demeanor.
• Strong problem-solving and decision-making skills.
• Ability to maintain confidentiality.
• Ability to adapt quickly to changing priorities and customer needs.
• Commitment to delivering exceptional service and creating memorable customer experiences.

Physical Demands:
 

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

• Standing, Sitting & Walking: Ability to stand, sit, and/or walk for extended periods.
• Lifting, Pushing & Pulling: Ability to regularly lift, push, pull, and carry items weighing up to 30 pounds.
• Mobility: Ability to bend, stoop, kneel, crouch, twist, reach, and move throughout the work area as needed.
• Reaching: Ability to reach at, below, and above shoulder level.
• Manual Dexterity: Ability to perform tasks requiring both gross and fine motor skills.
• Balance: Ability to maintain balance while performing assigned duties.
• Equipment Use: Ability to safely use a step stool or ladder when necessary.
• Communication: Ability to communicate effectively with customers and coworkers and exchange accurate information in a busy environment.
• Visual Requirements: Ability to read printed materials, computer screens, labels, order information, and other work-related documents.
• Environmental Conditions: Ability to work in varying temperatures, including hot, cold, and humid environments, and tolerate moderate exposure to dust, cleaning products, smoke, and steam associated with food preparation.
• Food Environment: Ability to work in areas where fresh produce, meats, seafood, dairy products, baked goods, flowers, and other food products are regularly handled.
    

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Equal Opportunity Statement: Seed to Table is an equal opportunity employer, welcoming candidates from all backgrounds. We are committed to fostering a diverse and inclusive workplace where everyone can thrive