Customer Support Specialist

Infinera is now part of Nokia. Infinera is revolutionizing telecommunications networks with innovative, industry-leading connectivity solutions. Our offerings include high-end subcomponent technology, systems for network infrastructure, automation software, advanced optical compound semiconductor manufacturing, & professional services. As a global supplier, we empower mobile service providers, internet content providers, cloud operators, submarine operators, governments & enterprises to scale network bandwidth, boost service innovation, and automate network operations. We are committed to continuously expanding and enhancing our world-class offerings to meet the changing needs of our customers. Our connectivity solutions are powered by the world’s best embedded & pluggable optical engines, which are designed, developed & manufactured in Infinera’s U.S.-based optical semiconductor fabrication center and are application-optimized for edge, metro, long-haul, and submarine transport networks. Our agile, open, compact & modular networking platforms enable network operators to rapidly and easily take advantage of best-in-class technology. Our software automation solutions optimize traffic flows and automate workloads to enable network operators to cost-effectively deliver secure bandwidth to their customers where and when needed. With these solutions, our goal is to create a connected world with unlimited bandwidth for everyone – everywhere, always, and instantly. What Inspires Us? A connected world with unlimited bandwidth for everyone – everywhere, always & instantly. What Motivates Us? Delivering innovative and impactful coherent optical technologies and open optical solutions that unlock new value for our customers. What Drives Us? To be a valued investment for our shareholders’ money, our customers’ CapEx and our employees’ time by delivering an unrivaled customer experience from an inclusive culture of innovation for our customers.