JOB DETAILS

Fault Management L1 Engineer 2

CompanyNokia
LocationIndia
Work ModeOn Site
PostedJuly 20, 2026
About The Company
Infinera is now part of Nokia. Infinera is revolutionizing telecommunications networks with innovative, industry-leading connectivity solutions. Our offerings include high-end subcomponent technology, systems for network infrastructure, automation software, advanced optical compound semiconductor manufacturing, & professional services. As a global supplier, we empower mobile service providers, internet content providers, cloud operators, submarine operators, governments & enterprises to scale network bandwidth, boost service innovation, and automate network operations. We are committed to continuously expanding and enhancing our world-class offerings to meet the changing needs of our customers. Our connectivity solutions are powered by the world’s best embedded & pluggable optical engines, which are designed, developed & manufactured in Infinera’s U.S.-based optical semiconductor fabrication center and are application-optimized for edge, metro, long-haul, and submarine transport networks. Our agile, open, compact & modular networking platforms enable network operators to rapidly and easily take advantage of best-in-class technology. Our software automation solutions optimize traffic flows and automate workloads to enable network operators to cost-effectively deliver secure bandwidth to their customers where and when needed. With these solutions, our goal is to create a connected world with unlimited bandwidth for everyone – everywhere, always, and instantly. What Inspires Us? A connected world with unlimited bandwidth for everyone – everywhere, always & instantly. What Motivates Us? Delivering innovative and impactful coherent optical technologies and open optical solutions that unlock new value for our customers. What Drives Us? To be a valued investment for our shareholders’ money, our customers’ CapEx and our employees’ time by delivering an unrivaled customer experience from an inclusive culture of innovation for our customers.
About the Role

The FM L2 engineer is troubleshooting the network , identifies the  network related faults , do the field dispatch and service desk related activities. Also  is doing the expert level investigation of the fault/incident or problem and localization of the failure area (e.g. network, infrastructure etc.). The failure resolution (“known errors”) is within the responsibility of this role, too.


Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 



Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 


Some of our benefits:
  • Flexible and hybrid working schemes
  • A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
  • Life insurance to all employees to provide peace of mind and financial security
  • Well-being programs to support your mental and physical health
  • Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
  • Employee Growth Solutions to support your personalized career & skills development
  • Diverse pool of Coaches & Mentors to whom you have easy access
  • A learning environment which promotes personal growth and professional development - for your role and beyond

Key Skills
IP-MPLSMP-BGPL2VPNL3VPNNokia Service ArchitectureBorder Gateway ProtocolSegment RoutingMP-BGP EVPNBNGNetwork Management SystemsMobile NetworksBackhaulCore SolutionsHLD and LLDFault IsolationNetwork Troubleshooting
Categories
EngineeringTechnologySoftwareCustomer Service & Support
Benefits
Flexible and hybrid working schemesMaternity and paternity leaveLife insuranceWell-being programsEmployee resource groupsEmployee growth solutionsCoaches and mentorsProfessional development environment
Job Information
📋Core Responsibilities
The engineer is responsible for monitoring the network, identifying faults, and performing first-level investigations and localization of failures. They also handle field dispatch, service desk activities, and the resolution of known errors.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
1959
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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