JOB DETAILS

Assistant Teller Supervisor

CompanyIndiana Members Credit Union
LocationBeech Grove
Work ModeOn Site
PostedJuly 21, 2026
About The Company
Indiana Members Credit Union, headquartered in Indianapolis, Indiana, was founded in 1956 as the Indiana University Medical Center Federal Credit Union on the campus of IU Indianapolis, and has since grown to 33 branches in Central and Southern Indiana, offering consumer and business members a better financial alternative and a full array of products and services including savings and checking accounts, auto and mortgage loans, free online banking and bill pay. Traditionally offering better rates on loans and deposits, IMCU maintains true to its roots by “Keeping It Simple” for members. Indiana Members Credit Union is a non-profit, member based financial institution offering a variety of financial services to meet the needs of our members and is federally insured by the National Credit Union Administration (NCUA), Equal Housing Opportunity. NMLS#402492
About the Role


Summary/objective 

Assist Teller Supervisor in all functions of the branch including answering teller questions.  Ensure the branch is in balance daily and train staff on all policies and procedures (new or changed).  Ascertain the branch is secure when leaving for the day.


RESPONSIBILITIES AND DUTIES

  • Assist with supervising tellers, informing and training staff on new products, procedures and policies
  • Ensure all tellers, branch and vault are in balance daily
  • Assist employees with problem solving and questions
  • Supply cash for tellers (order and detail Brinks)
  • Process various member transactions 
  • Access and update safe deposit box records when applicable
  • Handle and maintain security of large amounts of cash, including balancing and supplying ATM & cash dispensers
  • Communicate with branch manager, supervisor, branch staff and all back-office departments for assistance and member requests
  • Open and close various types of accounts, certificates, etc.
  • Process and create/order ATM/Debit cards for members 
  • Process stop payments, print statements and histories for members.
  • Remote capture of checks
  • Scan documents
  • Balance and sell gift cards
  • Order branch supplies
  • Assist with night deposits, ATM deposits, wire transfers, large currency reports, deceased members, and irate members
  • Assist with open/close of branch
  • Assist with pool teller evaluations, log of bait money, reports from imaging system
  • Make sure lobby is stocked and counters and machines are kept clean
  • Attend credit union meetings and training as scheduled

EDUCATION AND EXPERIENCE

  • High school diploma, GED or equivalent
  • 6 - 12-months of supervisor and/or financial institution experience
  • Completion of internal Teller Supervisor and other required training programs 



Key Skills
Staff SupervisionCash ManagementFinancial Transaction ProcessingTraining and DevelopmentVault BalancingCustomer ServiceAccount ManagementATM AdministrationProblem SolvingSecurity ComplianceRecord KeepingRemote Capture
Categories
Finance & AccountingManagement & LeadershipCustomer Service & SupportAdministrative
Job Information
📋Core Responsibilities
Assist the Teller Supervisor in managing branch functions, including staff training and ensuring daily balances. Handle high-volume cash operations, member transactions, and maintain branch security and supplies.
📋Job Type
regular full time
💰Salary Range
$19 - $20
📊Experience Level
0-2
💼Company Size
383
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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