Director
About Misericordia Home
Misericordia Heart of Mercy is a home to over 600 children and adults with mild to profound developmental disabilities. Misericordia offers a community of care that maximizes potential for persons with mild to profound developmental disabilities, many of whom are also physically challenged.
Summary
The Director will be responsible for the overall leadership, care, and development of their residence(s). A Director works directly with service line leadership to ensure quality and appropriate care to residents. This role will require leadership and support for the ongoing growth and development of their team members. This individual will also be responsible for supporting and aligning the strategy for their residence(s) with the AVP and VP of Residential Living. This includes active treatment programming, resident/family concerns, vocational and work activities, budgetary concerns, physical plant and environmental concerns, personnel issues & training, and ensuring regulatory compliance. Ensures health, safety, and welfare of all residents in an atmosphere which promotes quality, respect, and dignity of the person. Additionally, manage and develop the staff of their residential area, including addressing personnel issues, coordinating staff training and development activities. Directors will collaborate with other Directors, AVP’s, and the Vice President of Residential Living to provide exceptional care for our residents. Directors will create leadership opportunities for their staff.
Responsibilities
Functional
- Knowledge of Misericordia philosophy, purpose, and services. Aware of policies and procedures concerning residents, families, personnel, and more specific home policies and procedures. Involvement in development and implementation of policies and procedures.
- In alignment with the AVP and VP, evaluate and develop strategies and plans for ongoing departmental success. Provide ideas, recommendations, and suggestions for opportunities to improve our service to residents as needs evolve over time.
- Plan, direct, and coordinate department efforts that fit and align with area strategy looking ahead ~1-2 years.
- Responsible for KPI’s around service delivery and talent and development. Is accountable for preparing reports with the support of the team that reflect work performance. Works directly with staff to review quality and accuracy of data. Understands data trends and proposes solutions when possible. Collaborates with other Directors to solve shared problems.
- Partner with the AVP to develop and implement policies for review by the Executive Team.
- Develop and maintain good relationships with neighbors, churches, and local businesses of the homes as well as assuring appropriate staff and resident conduct with same.
- Maintain open communication and effective partnerships with other departments. Includes nursing, vocational, social service, business office, maintenance, housekeeping, personnel, and all consultants involved with the homes.
- In conjunction with the AVP, responsible for maintaining a sound budget within the homes. Includes oversight of food expenses, utility expenses, programmatic expenses, petty cash, furnishings, equipment, and supplies.
- Responsible for development, maintenance, and implementation of active treatment programs for all residents. Includes monitoring quality of programs, appropriateness of programs, outcomes of programs, and monitoring of written documentation of progress, reports, summaries, and individual program plans. Creates systems for accountability.
- In conjunction with the AVP and VP, develop, maintain, and implement effective maintenance and preventative maintenance for the homes. Includes oversight of painting, decorating, and ordering of necessary equipment, furnishings, and supplies. Works effectively with department heads who coordinate these activities for the whole campus.
- Spends time developing their supervisors and case managers, offering feedback and coaching and holds them accountable for developing their team members.
- Holds supervisors and case managers accountable for delivering against expectations and meeting goals; offers support, removes obstacles where possible, and takes action when expectations are not met.
- Generates and supports changes in the organization; encourages innovative problem solving among team members.
Leadership
Your Team: You will be managing and leading a team of Supervisors, QIDP’s, and Direct Care Staff.
Skills reflecting Misericordia’s Leadership Practices:
- Create a Strategy: Providing direction through effectively evaluating and articulating a plan.
- Serves as a role model and helps employees connect to the values, culture, and Mission of Misericordia.
- Mobilize Stakeholders: Create alignment through effective communication and engagement with others.
- Support and promotes cross-functional teamwork. Understands and consider the needs and impacts of own work on others.
- Build and Develop Winning Teams: Enhance others’ capability by designing effective teams, developing the talent, and managing the work.
- Engages in hands-on leadership, development, and mentorship of team members; shows investment in individual employees’ growth.
- Seeks to communicate regularly across employees.
- Maintain high level of employee morale through leadership skills and weekly/monthly meetings. Foster teamwork among all homes. Establish and implement personnel practices which are equitable and just. Shows accountability by following up on their commitments.
- Deliver Results: Drive successful execution by effectively meeting commitments and seeking continuous improvement.
- Understands and invests in the results needed within their role and their area of service.
- Evolve the Business: Lead others through change by effectively challenging current state, anticipating future needs to elevate our organization.
- Seeks input from all stakeholders to address challenges and opportunities.
Qualifications
- Ability to complete Illinois Nursing Home Administrator license requirements (within 1 year)
- Ability and willingness to maintain 24 hr.-on call responsibilities and to work any shift
- Driver’s license
- Bachelor’s Degree in a Human Service area
- Must have supervisory experience
- Leadership skills and / or management experience, including but not limited to project management, training, mentoring staff etc.
- Experience taking the initiative and responsibility; demonstrates a high degree of professionalism and ownership
- Excellent written and verbal communication skills
Pay
$66,660-$70,700
Benefits
- Health, vision and dental insurance
- Paid time off
- 401K Matching
- Roth 401k with 2% match tax-free withdrawals after retirement
- Tuition reimbursement
- Referral bonus
- Attendance bonus
- Many opportunities for growth throughout the company
- Various professional trainings offered
- Referrals to state funded resource providing support in finding childcare
Misericordia is an Equal Opportunity Employer (EOE) according to Title 44, Ill. Administrative Code, and Subpart C Section 750.150.
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