JOB DETAILS

Customer Account Representative

CompanyAlphabe Insight Inc
LocationAustin
Work ModeOn Site
PostedJuly 21, 2026
About The Company
Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience. Our Story Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change. Our Philosophy At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
About the Role

Company Description

At Swift7 Consultants, we believe strong business relationships are the foundation of long-term success. Our team is dedicated to delivering exceptional client experiences through professionalism, collaboration, and innovative solutions. We foster a workplace where employees are encouraged to develop their talents, contribute meaningful ideas, and build rewarding careers.

 

Job Description

The Customer Account Representative is responsible for assisting customers with account-related inquiries, maintaining strong client relationships, and providing professional support throughout the customer journey. You will collaborate with internal teams to ensure customer satisfaction while identifying opportunities to strengthen existing accounts.

Responsibilities

  • Build and maintain positive relationships with customers.
  • Respond to customer inquiries in a professional and timely manner.
  • Assist clients with account information, updates, and service requests.
  • Provide product and service information tailored to customer needs.
  • Maintain accurate customer records and account documentation.
  • Collaborate with internal departments to resolve customer concerns.
  • Support account growth by identifying customer opportunities.
  • Deliver an outstanding customer experience through effective communication.

Qualifications

  • Excellent verbal and written communication skills.
  • Strong interpersonal and relationship-building abilities.
  • Customer-oriented mindset with a positive attitude.
  • Strong organizational and time management skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Problem-solving and critical thinking skills.
  • Ability to work both independently and as part of a team.
  • Basic proficiency with computer systems and business applications.

Additional Information

  • Competitive salary ($47,000–$52,000 annually).
  • Professional growth and career advancement opportunities.
  • Ongoing training and skill development.
  • Collaborative and supportive team environment.
  • Hands-on experience in customer account management.
  • Opportunities to develop leadership and communication skills.
  • Full-time position with consistent scheduling.
  • Performance-driven and rewarding workplace.
  • Compensation: USD 47000 - USD 52000 - yearly
    • Key Skills
    Verbal CommunicationWritten CommunicationInterpersonal SkillsRelationship BuildingOrganizationTime ManagementMultitaskingProblem SolvingCritical ThinkingComputer Proficiency
    Categories
    Customer Service & SupportConsultingSales
    Benefits
    Professional GrowthCareer Advancement OpportunitiesOngoing TrainingSkill DevelopmentCollaborative Team Environment
    Job Information
    📋Core Responsibilities
    The role involves managing customer accounts by responding to inquiries and maintaining positive client relationships. The representative will collaborate with internal teams to resolve concerns and identify opportunities for account growth.
    📋Job Type
    full time
    💰Salary Range
    $47,000 - $52,000
    📊Experience Level
    0-2
    💼Company Size
    2
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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