JOB DETAILS
Wealth Management-Bengaluru-Digital Operations - Specialist
CompanyGoldman Sachs
LocationBengaluru
Work ModeOn Site
PostedJuly 22, 2026
About The Company
We aspire to be the world’s most exceptional financial institution, united by our shared values of partnership, client service, integrity, and excellence.
Operating at the center of capital markets, we act as one firm, mobilizing our people, capital, and ideas to deliver superior results across our clients’ most complex challenges.
For 157 years, Goldman Sachs has delivered world-class execution on a global scale across our leading Global Banking & Markets and Asset & Wealth Management businesses.
Apprenticeship is central to our culture, with hands-on coaching and access to leaders who bring decades of experience and expertise. With office locations around the world, we offer a broad range of career opportunities to those who insist on excellence and thrive on performance.
Find our Social Media Disclosures here: gs.com/social-media-disclosures
About the Role
Marcus by Goldman Sachs
The firm’s direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency, and simplicity.
Job Description
- Determine action required based on established procedures to protect the Bank’s assets, work with supervisor on handling more complex cases.
- Place appropriate hold on accounts deemed to have fraudulent activity. Track and document action taken in a timely and correct manner to provide a record of activity and meet audit and compliance requirements.
- Conduct outbound calls to customers and external banks to verify transactions, gather information and resolve queries as per business requirement.
- Communicate in a professional manner, with other personnel to resolve system problems or request additional information and / or documentation to support a decision on whether fraudulent activity has occurred.
- Assist in identifying and developing process enhancements to maximize efficiency of fraud detection activities as required.
- Identify risk and prevent loss from fraud reports, referrals from fraud email box and return items (multiple sources/platforms)
- Make sound subjective decisions to recommend closure of risky relationships, recommend restrictions on accounts, return ACH/cancel wires.
- Investigate risk identified through new account filters from new account opening process.
- Investigate check returns, ACH returns and rejects. Review and investigate fraud referrals.
- Run and review pro-active risk reports, conduct research using third party data sources to validate monetary and non-monetary transactions.
- Review established detection system-generated alerts to identify fraudulent activity related to merchant, check ACH, wire, digital banking and account openings.
Basic Qualifications
- 3.5-4.8 years Fraud and/or Investigation experience
- Proficient with Microsoft suite (including Word, Excel, PowerPoint and Outlook)
- Strong understanding of the customer service experience
- Must be self-directed, details oriented, driven, and able to work independently in a team-oriented and fast paced environment.
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
© The Goldman Sachs Group, Inc., 2026. All rights reserved.
Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
Key Skills
Fraud DetectionInvestigationRisk ManagementMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookCustomer ServiceACH Returns InvestigationWire Transfer AnalysisDigital Banking SecurityComplianceAudit DocumentationData ValidationCase ManagementProfessional Communication
Categories
Finance & AccountingSecurity & SafetyCustomer Service & SupportData & Analytics
Benefits
Training And Development OpportunitiesFirmwide NetworksWellness ProgramsPersonal Finance OfferingsMindfulness Programs
Job Information
📋Core Responsibilities
The specialist is responsible for detecting and preventing fraudulent activity by monitoring accounts, investigating alerts, and placing holds on risky relationships. They must conduct outbound verification calls and collaborate with personnel to resolve system problems and ensure compliance with audit requirements.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
65484
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →
You'll be redirected to
the company's application page