Community Outreach Coordinator

Description

Job Summary:

The Community Outreach Coordinator will be the enthusiastic face of Ally Medical ER, both inside and outside the facility. This role focuses on building and maintaining strong relationships with community leaders and creating brand awareness through grassroots events. The Community Outreach Coordinator will deliver consistent messaging about our brand, stay up to date with evolving policies, and translate this information to our patients, staff and community partners. This position is pivotal in driving hyperlocal brand awareness and fostering community trust and engagement.

Requirements

Duties/Responsibilities:

Brand Awareness:

• Promote Ally Medical ER within the designated region by actively engaging with the community.
• Participate in and organize grassroots events to enhance brand visibility and recognition.

Community and Referral Partner Relationships:

• Identify, establish, and nurture relationships with key referral and community partners including physician offices, urgent care centers, first responders, school districts, recovery centers, sports facilities, high density living and other relevant businesses.
• Develop and maintain a network of contacts that can provide ongoing referrals to Ally Medical ER.

Event Coordination and Participation:

• Organize monthly community CPR classes and other health-related events.
• Arrange and participate in various community events such as career days, school physicals, educational sessions, lunch and learns, and any other events requiring company representation.
• Actively seek opportunities to host or participate in events that align with Ally Medical ER's mission and values.

Communication and Social Media Engagement:

• Work closely with the online Social Media Strategist to provide visibility into grassroots efforts.
• Capture and share photos and stories from community events for use on social media platforms to highlight engagement and brand presence.
• Ensure all communications reflect the brand's voice and message consistently.

Team Collaboration and Reporting:

• Meet weekly with Facility Administrators to discuss activities and update on strategies and initiatives.
• Share calendars with the team to ensure coordinated efforts and visibility into upcoming events and engagements.
• Meet bi-weekly with the marketing team to discuss effective measures and strategies within your region.
• Report on activities, successes, challenges, and any support or collateral needs required to enhance your efforts.
• Provide feedback and insights from the community to help shape future marketing strategies and initiatives.

Required Skills/Abilities:

• Excellent verbal and written communication skills. 
• Must be able to keep records of site visits and set a schedule for visits.  
• Strong analytical and problem-solving skills.
• This role requires attention to detail and will require attentive consideration on how to approach each client. 

Education and Experience:

• High School Diploma or GED.
• Preferred: Degree in Communications or Marketing adjacent field.
• Experience working in an office, and good understanding of Microsoft Suite and G-Suite.
• Customer services and/or sales experience.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 50 pounds at times. 
• All employees of Ally are responsible for complying with all privacy and security laws and internal policies and procedures. You will play an active role in protecting the company's sensitive data and ensuring that our patient's information is treated with the utmost care and confidence. You are responsible for reporting any concerns or infractions that you become aware of so that the company may appropriately address them.
• You are responsible for protecting the credentials provided to you to access Company (and customer, where applicable) networks, systems and data.
• You are responsible for maintaining the confidentiality of all Ally and customer data to which you are granted access. Any suspected compromises of Ally proprietary data or customer data must be reported to Management immediately.
• You will adhere to the Company’s Information Security Policy and Procedures and support standard operating procedures to protect Company systems and data.
• You will alert management immediately with any expected system or data compromises and/or system failure impacting the security, confidentiality, availability, and integrity of Ally Medical and customer data.
• You will be required to attend an annual Information Security Awareness Training.

As Ally Medical ER continues to grow we remain committed to delivering exemplary experiences to our patients and our employees in alignment with our company Mission and Core Values. As such, hiring decisions are based on experience, skills and passion, as well as how candidates can enhance Ally Medical and the company culture.

Ally Medical is an Equal Opportunity Employer. That means that we support diversity and inclusion and do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal or state law or local ordinance.