JOB DETAILS

Security Officer

CompanyCourtyard Rocky Mount
LocationRocky Mount
Work ModeOn Site
PostedJuly 23, 2026
About The Company
StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction. StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.
About the Role

Description

 The Courtyard by Marriott Hotel is currently seeking a full-time third shift Security Guard to join our Security team at our StepStone Hospitality managed hotel. The security guard assists in proper building security patrol and surveillance of hotel premises in effort to protect employees as well as hotel guests. The position is responsible for detecting suspicious behavior and preventing vandalism, thefts or criminal behavior.

Scheduled hours will be Tuesday to Saturday overnight. Weekdays, weekends, and holidays are required.

The ideal candidate should have excellent communication skills, physical dexterity and an active sense of curiosity about the world around them.

Responsibilities:

  • Patrol lobby, corridors, and common areas.
  • Confer with management, interview guests, associates, and others to detect infringements, disturbances, complaints, theft, vandalism, etc. 
  • Patrol public areas to detect fires, unsafe conditions, and damaged or inoperative safety equipment. ·
  • Warn or eject troublemakers and caution careless persons.
  • Obtain assistance for accident victims and file accident reports.
  • Notify staff of presence of persons with questionable reputations.
  • Assist management and enforcement officers in emergency situations.
  • Enter and check rooms of guests suspected of nonpayment of bill to confirm suspicions and remove remaining personal property.
  • Establish and supervise operational procedures for activities such as fire prevention and fighting, traffic control, guarding and patrolling physical property, orienting and monitoring personnel involved with classified information, and investigation of accidents and criminal acts. ·
  • Respond and resolve guest requests, complaints, or questions in a courteous and timely manner



EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Requirements

 

  • Must be available third shift
  • Security certification nice but not required.
  • Customer Service: 1 year (Preferred)
  • Security: 1 year (Required)
  • Proven experience as security officer or guard
  • Knowledge of legal guidelines for area security and public safety
  • Familiarity with report writing
  • Excellent surveillance and observation skills
  • Tech-savvy with experience in surveillance systems
  • High School diploma is required
Key Skills
SurveillanceObservationReport WritingCustomer ServiceEmergency ResponseConflict ResolutionPhysical DexterityCommunication SkillsSecurity PatrollingFire Prevention
Categories
Security & SafetyHospitalityCustomer Service & Support
Job Information
📋Core Responsibilities
The Security Officer is responsible for patrolling hotel premises to protect guests and employees while detecting suspicious behavior and preventing criminal activity. They must also handle guest requests, manage emergency situations, and ensure the safety of the building and its equipment.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
152
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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