JOB DETAILS

Human Resources Business Partner

CompanySatellite Office
LocationPasig
Work ModeOn Site
PostedJuly 23, 2026
About The Company
At Satellite Office, we help businesses build high-performing offshore teams in the Philippines, enabling you to scale quickly, reduce costs, and boost efficiency. We’re not your typical offshoring provider; we’re your strategic growth partner. With over a decade of experience and more than 1,800 staff, we’ve helped companies like Send Payments, Uber, Chatime, HelloFresh, King Living, and Pet Circle grow by connecting them with top-tier talent across IT, finance, sales, marketing, operations, customer service, and beyond. Unlike traditional offshoring or BPO models, with Satellite Office, your offshore staff works directly with you, reporting into your team and aligning with how you work from day one. We've carefully chosen the Philippines for their strong English proficiency and Western-influenced culture, making communication easy and collaboration feel natural. Watch as your team integrates faster and works as one. Why should you choose us? ✅ Top talent for any roles, tailored to you Our expert recruiters source high-quality professionals who fit your exact business needs and culture, whether it's customer service, sales, IT, software development, finance, creative design, digital marketing, or back-office support. ✅ Fully managed, with expert support We handle all the essentials — HR, payroll, IT, admin, and account management — so you can focus on your offshore team's performance, not paperwork. ✅ Premium office infrastructure Your remote staff operates from state-of-the-art serviced offices equipped with advanced, reliable network infrastructure, ensuring seamless operations and collaboration. ✅ Hands-on leadership With dedicated management teams in Australia, the US, and the Philippines, we provide local expertise, strategic insights, and ongoing support to ensure your offshoring journey succeeds. Ready to see how offshoring can transform your business? Visit our website or DM us for a free offshoring consultation.
About the Role

FUNCTIONAL OVERVIEW:

  • Employee Relations

    • Represents company on Labor related cases

    • Serves termination notices

    • Facilitate exit procedure for resigned and terminated employee

      • Processes employee separation documentation

      • Processes and routes clearance

      • Prepares last pay request

      • Conducts exit interview and submit summary of exit interview

    • Releases exit documentation

      • Last pay

      • Prepares Release Waiver & Quit Claim

      • Prepares Certificate of Employment

      • Coordinates with HR-Timekeeping & Payroll for Certificate of

      • Contribution (SSS, Pag-ibig & PhilHealth)

      • 2316

    • Counseling, grievance and discipline for all staff

      • Conducts investigation on complaints and grievances

      • Facilitates the resolution of any employee relations problems

      • Counsel employee regarding work, family or personal problems

      • Handles grievances of the employees, in a sensible manner

      • Prepares and issues disciplinary action memorandum

  • Account Management

    • Conducts regular site visits for off-site accounts

      • Brings pay slips, documents, etc. to offsite accounts

      • Takes note on offsite concerns and discusses concerns to HR

      • Head for immediate action

      • Conducts Focus Group Discussions, as needed

    • Participates in meetings that involve a range of issues as needed and/or assigned (e.g.personnel actions, regulatory requirements, actions involving outside agencies, interdepartmental needs, collective bargaining, etc.)

  • Performance Management

    • Ensure timely communication / execution / completion of the Performance Management Process

      • Distribution of performance evaluation forms

      • Records performance evaluation results

      • Computes performance ratings

    • Maintains performance evaluation tracking system

      • Tracks and monitors performance evaluation

    • Prepares employment documentation

      • Regularization

      • Personnel Action Memo (PAM)

  • Compensation and Benefits Administration

    • Administers both government-mandated and company-initiated benefits which includes government and company loans

    • Ensures that all benefits administered are consistent to the employees’ corresponding status and level

    • Maintains a record of all employee movement such as promotion, regularization, and merit increase / salary adjustments

    • Handles HR Information System and 201 files

  • Employee Engagement

    • Works with rest of HR team on company events

    • Conducts new hire orientation

  • Records and Reports Management

    • Prepares monthly and yearend reports on terminations, transfers, promotions, disciplinary action and other information required

    • Prepare reports on complaints, counseling, grievances, surveys and other ad hoc tasks

  • Others

    • Performs miscellaneous clerical functions and special projects as assigned

    • Performs general office support functions and assists personnel as necessary

    • In the absence of HR Head, handles issues and inquiries and supply authorized information to employees related to Employee relations

    • Other duties as assigned

PERSONAL SKILLS & QUALITIES

  • Flawless integrity, with orientation towards compliance and people management

  • Excellent English communication skills, both written and verbal

  • Strong business acumen, with an entrepreneurial mindset

  • Excellent time management skills with a strong sense of urgency

  • High energy, team orientated

  • Excellent management / organizational skills

  • Precise, accurate, attention to detail a must

  • High learning aptitude with the ability to work unsupervised

  • Confident to practice responsible transparency at all times

  • Must demonstrate initiative and a ‘can do’ attitude – solutions-oriented and results

  • Focused

QUALIFICATIONS & EXPERIENCE

  • Minimum of 8 years’ experience in Human Resources operations

  • Extensive experience in PH labor laws

  • Experience in the outsourcing / offshore staff solutions industries

  • Must have an entrepreneurial mindset – accountable for recommendations and decisions, and a good understanding of commercial approaches

  • Strong preference towards documentation and experience in document management is required

  • Degree qualified, preferably Psychology or Behavioral Sciences related

Key Skills
Employee RelationsLabor Law CompliancePerformance ManagementCompensation and Benefits AdministrationEmployee EngagementConflict ResolutionDisciplinary Action ManagementHR Information SystemsDocument ManagementBusiness AcumenTime ManagementOrganizational SkillsCommunication SkillsInvestigationAccount ManagementReporting
Categories
Human ResourcesManagement & LeadershipAdministrative
Job Information
📋Core Responsibilities
The role manages employee relations, including labor cases, disciplinary actions, and grievances, while overseeing performance management and benefits administration. It also involves conducting site visits for off-site accounts and managing HR documentation and reporting.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
773
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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