Instore Shopper

Description

Curbside

Job Description

Reports To: Instore Shopper Supervisor

Instore Shopper

Who we are at Adams

At Adams, we prioritize creating a warm and welcoming environment for both our customers and team members. We believe exceptional customer service goes beyond meeting needs—it’s about treating everyone with genuine respect, kindness, and appreciation. Each team member is expected to greet customers personally, serve them with friendly, polite, and knowledgeable assistance, and always put customer needs above other tasks. Additionally, we value a workplace where employees treat each other with the same courtesy and respect as our customers, fostering a collaborative and supportive atmosphere that reflects our commitment to service excellence.

What we’re looking for

Adams Employees are expected to provide friendly service to our valuable customers, ensuring that each experience reflects the commitment to providing quality products that Adams is known for. For the Curbside Shopper, this means accurately selecting and packing orders, assisting customers with pickups, and working efficiently to ensure a seamless and positive shopping experience.

Your Day-to-Day

• Provide friendly, polite, and knowledgeable service to ensure an excellent customer experience.
• Greet customers warmly and thank them for shopping at Adams.
• Shop and fulfill Farm to Car curbside orders efficiently and accurately.
• Process payments, finalize transactions, and place orders in customers' vehicles.
• Maintain all sanitary and safety precautions while fulfilling orders.
• Assist and train fellow curbside shoppers as needed.
• Troubleshoot department issues and help maintain smooth operations.

What you bring to the Farm

• Knowledgeable about Adams products and their locations within the store.
• Willingness to learn and demonstrate Adams’ culture and values
• Ability to learn and operate Adams’ point of sale systems
• Willingness to work collaboratively and communicate with a team of co-workers and managers
• Exhibit enthusiasm, positivity and/or knowledge about Adams’ products and quality

Working Conditions

• Ability to work at a computer to complete tasks accurately and efficiently
• Consistently move, adjust, and position items weighing up to 50 pounds
• Ability to remain in a stationary position for duration of shift
• Occasionally ascend/descend a stepstool, stepladder, and/or ladder
• Repeating motions that may include the wrists, hands and/or fingers for duration of shift
• Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces
• Exposure to outdoor weather conditions

Perks of the Job

At Adams, we believe in recognizing and rewarding excellent work with competitive compensation and meaningful benefits. In addition to quality compensation, at Adams you can expect generous medical, dental and vision coverage (for applicable roles), voluntary benefits like pet insurance, paid time off and holiday pay, flexible pay schedules with DailyPay, and best of all, our generous Employee Discount.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions – including skill sets, experience, training, certifications and other business needs.

At Adams, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each situation. We’re committed to providing a supportive and rewarding environment that helps our team members thrive—both professionally and personally.

Disclaimer

The above statements are intended to describe the general responsibilities of this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required for this position. It is understood that these responsibilities are subject to the needs of the business and therefore Adams retains the right to change or assign other duties to this position.