DevOps Engineer, L2

<p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; color: rgb(0, 0, 0); font-family: "><span style="box-sizing: border-box; font-size: 9.84pt; font-family: ">What we want to accomplish and why we need you?</span></p><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: "><br style="box-sizing: border-box;"></div><p dir="ltr" style="box-sizing: border-box; margin: 0pt 12.72pt 0pt 0px; color: rgb(0, 0, 0); font-family: "><span style="box-sizing: border-box; font-size: 9.84pt; font-family: ">Haptik is one of the world's largest Conversational AI companies, having reached over 100 million devices, and processed over 4 billion conversations till date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application. With a 100-member strong team, including some of the finest minds in Artificial Intelligence, Haptik is truly poised to lead the Conversational AI revolution. We are building bots for all sizes of Enterprises, big and small - come and join us!&nbsp;</span></p><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: "><br style="box-sizing: border-box;"></div><p dir="ltr" style="box-sizing: border-box; margin: 0pt 12.72pt 0pt 0px; color: rgb(0, 0, 0); font-family: "><span style="box-sizing: border-box; font-size: 9.84pt; font-family: ">We are a full stack conversational AI company from building products to delivering bots for our clients. We are looking for a “DevOps Implementation Engineer” to believe in this mission and take care of our systems, architecture and DevOps culture.</span></p><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: "><br style="box-sizing: border-box;"></div><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: "><br style="box-sizing: border-box;"></div><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; color: rgb(0, 0, 0); font-family: "><span style="box-sizing: border-box; font-size: 9.84pt; font-family: ">What will you do everyday?</span></p><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: "><br style="box-sizing: border-box;"></div><p dir="ltr" style="box-sizing: border-box; margin: 0pt 12.72pt 0pt 0px; color: rgb(0, 0, 0); font-family: "><span style="box-sizing: border-box; font-size: 9.5pt; font-family: ">You will be building, managing and maintaining large scale systems and architecture for our platform. The platform spans over multiple services/microservices which run on fully container orchestrated environments.&nbsp;</span><span style="box-sizing: border-box; font-size: 9.5pt; font-family: ">You will be playing a key role in shaping the architecture of the company that is growing exponentially. We aim to have a fast, agile and automated DevOps philosophy that will provide a world-class experience to our users with minimal or zero downtime.</span></p><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: "><br style="box-sizing: border-box;"></div><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: "><br style="box-sizing: border-box;"></div><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: "><br style="box-sizing: border-box;"></div><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; color: rgb(0, 0, 0); font-family: "><span style="box-sizing: border-box; font-size: 9.84pt; font-family: ">Ok, you're sold, but what are we looking for in the perfect candidate?&nbsp;</span></p><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: "><br style="box-sizing: border-box;"></div><ul style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: "><li style="box-sizing: border-box;"><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: "><span style="box-sizing: border-box; font-size: 11pt; font-family: ">You should &nbsp;be a</span><span style="box-sizing: border-box; font-size: 11pt; font-family: ">&nbsp;linux power-user</span><span style="box-sizing: border-box; font-size: 11pt; font-family: ">&nbsp;and having hands over&nbsp;</span><span style="box-sizing: border-box; font-size: 11pt; font-family: ">multiple linux &nbsp;flavors</span><span style="box-sizing: border-box; font-size: 11pt; font-family: ">&nbsp;is an added advantage ( ex : Ubuntu, Redhat, fedora etc.. )</span><br style="box-sizing: border-box;"></span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Own all the existing cloud infrastructure (AWS - EC2, RDS, Elasticache and much more, GCP, Azure)</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Implement pipelines to automate deployment and scaling</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Build a Security-first architecture</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Assist development teams with any infrastructure needs &amp; technical support</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Available 24x7 for any production issues (Site Reliability)</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Perform root cause analysis for production errors</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Ability to research &amp; implement new technologies to scale the Haptik Systems end to end</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Create and maintain backlog on JIRA</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Implement security philosophies to build a bulletproof system</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Help with cost optimizations of infrastructure</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Knowledge Sharing</span></p></li></ul><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: "><br style="box-sizing: border-box;"></div><p dir="ltr" style="box-sizing: border-box; margin: 3.36pt 0px 0pt; color: rgb(0, 0, 0); font-family: "><br style="box-sizing: border-box;"></p><p dir="ltr" style="box-sizing: border-box; margin: 3.36pt 0px 0pt; color: rgb(0, 0, 0); font-family: "><span style="box-sizing: border-box; font-size: 9.84pt; font-family: ">Requirements*</span></p><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: "><br style="box-sizing: border-box;"></div><ul style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: "><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">4+ years work experience as a DevOps Implementation Engineer or similar software engineering role</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Sound knowledge of Kubernetes and similar orchestration methodologies for Containers</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Significant technical, automation, and programming experience throughout the full lifecycle enterprise SDLC.</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">A comprehensive understanding of enterprise software development tools and methodologies, including typical enterprise application architectures and the ability to write scripted or compiled application and automation code.</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Hands on experience with AWS services (EC2, ECS, EKS, VPC, RDS, Route53 and others)</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Worked with next- gen infrastructure &amp; application monitoring, Service discovery tools (Grafana, Prometheus, Zabbix, New Relic, Consul etc.)</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Inquisitive nature &amp; Self-starter who can implement with minimal guidance</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Experience with DevOps techniques and philosophies</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Experience with deploying and maintaining high traffic infrastructure (performance testing is a plus)</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Extensive hands-on experience with SQL databases and NoSQL is a plus</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Expert with scripting languages (high five on python and/or shell)</span></p></li><li dir="ltr" style="box-sizing: border-box; list-style-type: disc; font-size: 11pt; font-family: "><p dir="ltr" style="box-sizing: border-box; margin: 0pt 0px; line-height: 1.38;"><span style="box-sizing: border-box; font-size: 11pt; font-family: ">Experience with configuration management at scale of over 100 servers&nbsp;</span><span style="box-sizing: border-box; font-size: 11pt; font-family: "><br style="box-sizing: border-box;"></span><span style="box-sizing: border-box; font-size: 11pt; font-family: ">( Ansible/Puppet/Chef etc.) &amp; Infrastructure as Code (Terraform)</span></p></li></ul><p dir="ltr" style="box-sizing: border-box; margin: 16.56pt 21.12pt 0pt 0px; color: rgb(0, 0, 0); font-family: "><span style="box-sizing: border-box; font-size: 9.84pt; font-family: "><br style="box-sizing: border-box;"></span><span style="box-sizing: border-box; font-size: 9.84pt; font-family: ">* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.&nbsp;</span></p><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: "><br style="box-sizing: border-box;"></div><p dir="ltr" style="box-sizing: border-box; margin: 3.36pt 0px 0pt; color: rgb(0, 0, 0); font-family: "><span style="box-sizing: border-box; font-size: 9.84pt; font-family: ">Tell me more about Haptik</span></p><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: "><br style="box-sizing: border-box;"></div><p dir="ltr" style="box-sizing: border-box; margin: 3.36pt 0px 0pt; color: rgb(0, 0, 0); font-family: "><span style="box-sizing: border-box; font-size: 9.84pt; font-family: ">● On a roll: Announced major strategic partnership with Jio.&nbsp;</span></p><p dir="ltr" style="box-sizing: border-box; margin: 3.36pt 15.6pt 0pt 0px; color: rgb(0, 0, 0); font-family: "><span style="box-sizing: border-box; font-size: 10.32pt; font-family: ">●&nbsp;</span><span style="box-sizing: border-box; font-size: 9.84pt; font-family: ">Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.&nbsp;</span></p><p dir="ltr" style="box-sizing: border-box; margin: 3.12pt 9.12pt 0pt 0px; color: rgb(0, 0, 0); font-family: "><span style="box-sizing: border-box; font-size: 10.32pt; font-family: ">●&nbsp;</span><span style="box-sizing: border-box; font-size: 9.84pt; font-family: ">Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.&nbsp;</span></p><p dir="ltr" style="box-sizing: border-box; margin: 3.12pt 16.32pt 0pt 0px; color: rgb(0, 0, 0); font-family: "><span style="box-sizing: border-box; font-size: 10.32pt; font-family: ">●&nbsp;</span><span style="box-sizing: border-box; font-size: 9.84pt; font-family: ">Huge market: Disrupting a massive, growing chatbot market. The global market is projected to attain a valuation of US $0.94 bn by the end of 2024 progressing from US $0.11 bn earned in 2015.&nbsp;</span></p><p dir="ltr" style="box-sizing: border-box; margin: 3.12pt 10.08pt 0pt 0px; color: rgb(0, 0, 0); font-family: "><span style="box-sizing: border-box; font-size: 10.32pt; font-family: ">●&nbsp;</span><span style="box-sizing: border-box; font-size: 9.84pt; font-family: ">Great customers: Businesses across industries - Samsung, HDFCLife, Times of India are some that have relied on Haptik's Conversational AI solutions to engage, acquire, service and understand customers.&nbsp;</span></p><p dir="ltr" style="box-sizing: border-box; margin: 3.12pt 26.88pt 0pt 0px; color: rgb(0, 0, 0); font-family: "><span style="box-sizing: border-box; font-size: 10.32pt; font-family: ">●&nbsp;</span><span style="box-sizing: border-box; font-size: 9.84pt; font-family: ">Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.&nbsp;</span></p><p dir="ltr" style="box-sizing: border-box; margin: 16.8pt 3.12pt 0pt 0px; color: rgb(0, 0, 0); font-family: "><span style="box-sizing: border-box; font-size: 9.84pt; font-family: ">Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and don't shy away from breaking things!&nbsp;</span></p>