JOB DETAILS

Hollister - Key Lead, Valley Fair

CompanyAbercrombie and Fitch Co.
LocationSanta Clara
Work ModeOn Site
PostedDecember 7, 2025
About The Company
Abercrombie & Fitch Co. (NYSE: ANF) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates approximately 790 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. Working at A&F Co. We strive to create welcoming, omni-channel experiences for our global customers. Every day, our associates show up and empower one another to stay curious and push boundaries. Whether you lead yourself, a team, or the company, everyone has a voice at A&F Co. Get a glimpse into where we work Instagram @LifeatANF. To apply for jobs and learn more about our hiring process, visit corporate.abercrombie.com/careers/ If you are emailed by an A&F Co. recruiter at any point in the hiring process, it will come from an email address ending in @anfcorp.com, @stores.anfcorp.com or @smartrecruiters.com.
About the Role

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first.

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

Open and Closing Routines
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements

•Schedule will vary weekly but should expect to work at least 12-16 hours per week.
•Required availability on Saturdays and Sundays as well as certain holidays.
•In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

What it Takes

Education- High School Diploma/ G.E.D. equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor/ Managerial Experience- No supervisory/ management experience is required.
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Work Ethic
Omni Channel Services

Additional Information

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who'll Celebrate you for Being YOU

The starting rate for this position is $22.00 per hour (i.e., the recruiting pay range for this position is $22.00 - $22.00 per hour). The starting rate and range may be modified in the future.


FOLLOW US ON INSTAGRAM @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity employer

Key Skills
Customer FocusCommunicationInterpersonal InteractionFashion Trend KnowledgeOutgoingAssertivenessAdaptability/FlexibilityStress TolerancePoiseAmbitionMulti-TaskingApplied LearningPromoting DiversityInclusionWork EthicOmni Channel Services
Benefits
Quarterly Sales Incentive BonusMerchandise DiscountFlexible ScheduleOpportunities for Career AdvancementOpportunity to Become a Brand AffiliateTraining and Development
Job Information
📋Core Responsibilities
The Key Lead is responsible for ensuring all customers receive quality in-store experience by acting as the Floor Supervisor. They provide guidance and coaching to Brand Reps and Stock Associates to ensure effective store operations.
📋Job Type
part time
📊Experience Level
0-2
💼Company Size
27846
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
16 hours
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