JOB DETAILS

SPECIAL ACCOUNTS MANAGEMENT OFFICER, SPECIAL ACCOUNTS MANAGEMENT DIVISION I

CompanyMetrobank
LocationTaguig
Work ModeOn Site
PostedMay 3, 2026
About The Company
Be part of a leading financial institution Metrobank is the country’s premiere universal bank with the largest consolidated network of over 870 branches and over 1,900 automated teller machines nationwide, and 33 foreign branches, subsidiaries and representative offices. A recognized leader in the country’s banking industry, Metrobank has become the trusted banking partner, staying true to its promise of keeping you in good hands.   Experience a fruitful and rewarding career The driving force of Metrobank’s success is its people who are committed to product quality and service excellence; practice strong work ethics and good governance. We uphold a culture anchored on our core values of customer delight, teamwork, passion for results and integrity. In Metrobank, hardwork is well-rewarded with a long term career and a competitive rewards system.   Learn from trusted professionals Metrobank is an excellent training ground for individuals who aim to learn and gain exposure to the different facets of banking and finance. The learning opportunities are immense as you work with top-notch experts of the banking industry - a driven team of individuals who put value on excellence and passion for service. Metrobank is regulated by the Bangko Sentral ng Pilipinas (https://www.bsp.gov.ph/)
About the Role

Responsibilities: 

Responsible for the management and resolution of past due loans as well as potential problem accounts referred by the Group, focusing on the development and implementation of remedial remedies and appropriate action plans with the objective of reducing the Bank’s Non-Performing Loans (NPL); Ensures recovery of loan exposure. Improves collateral/security position; and in specific instances, initiates and sustains legal actions.

  • Prepares informative memoranda for Management perusal containing account developments and/or loan recovery efforts, whether prospective or ongoing.
  • Prepares necessary recommendations and presents to Management appropriate strategy/remedial action to undertake emerging from the evaluations/studies/researches made.
  • Coordinates with other units of the bank to ensure smooth and proper implementation and documentation of approved settlement scheme.
  • Monitors/ensures clients’/borrowers’ adherence to the terms and conditions of the approved settlement scheme, most especially the on-time remittance of the scheduled payments and compliance with the documentary requirements.
  • Monitors subsequent developments with the company (e.g. supplier relations, loss of customers, etc.) and the industry (e.g. removal of tariffs, new entrants and new production technologies) which may impact the approved settlement scheme as well as development on cases filed versus the borrowers.
  • Attends consortia meetings as well as court hearings, if deemed necessary.
  • Prepares necessary correspondences to clients as well as fellow creditor banks.
  • Prepares reports such as collection report, master list of accounts and other reports that maybe required.

 

Qualifications: 

  • At least 3 years work experience in handling remedial accounts
  • Experience in handling consumer banking and commercial banking
  • With experience in handling Commercial / Corporate Accounts
  • Has credit and financial analysis experience
  • Excellent negotiation and presentation skills

Other details:

Rank: SAM - SM

Office Location: The Shops BGC Taguig

 

 

 

Key Skills
Remedial Accounts ManagementConsumer BankingCommercial BankingCredit AnalysisFinancial AnalysisNegotiation SkillsPresentation Skills
Job Information
📋Core Responsibilities
The officer is responsible for managing and resolving past due loans and potential problem accounts, focusing on reducing the Bank’s Non-Performing Loans. This includes preparing reports, coordinating with other units, and monitoring compliance with settlement schemes.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
11875
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page