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JOB DETAILS

Engagement Lead (Remote)

CompanyCodvo.ai

Locationpune

Work ModeRemote

PostedMay 31, 2026

About The Company

At Codvo.ai, we help enterprises move beyond AI experimentation to real AI execution. We design, train, and operate AI systems that integrate seamlessly into enterprise workflows—delivering reliable, governed, and measurable outcomes. Powered by Hybrid Teams and our NeIO 2.0 Operational AI Platform, we enable organizations to scale AI from pilots to production—transforming operations with intelligent automation, digital coworkers, and continuous optimization. Codvo.ai — Enterprise AI Execution

About the Role

<div><strong>Company Overview</strong></div><div><strong> </strong></div><div>We are a global empathy-led technology services company where software and people transformations go hand-in-hand.</div><div>Product innovation and mature software engineering are part of our core DNA. Our mission is to help our customers accelerate their digital journeys through a global, diverse, and empathetic talent pool following outcome-driven agile execution. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day.</div><div>We continue to invest in our digital strategy, design, cloud engineering, data, and enterprise AI capabilities required to bring a truly integrated approach to solving our client's most ambitious digital journey challenges.</div><div><br></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-family: ;"><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 48px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Key Responsibilities:</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; position: relative;"><ul style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;"><li style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Aptos, Aptos_MSFontService, sans-serif; vertical-align: baseline;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Lead engagement strategy and execution across assigned client accounts, acting as the primary point of contact.</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></li></ul></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; position: relative;"><ul style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;"><li style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Aptos, Aptos_MSFontService, sans-serif; vertical-align: baseline;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Ensure </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">timely</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;"> delivery of Engagement Performance Goals (EPG), Customer Satisfaction (CSAT), and Net Promoter Score (NPS) assessments.</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></li></ul></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; position: relative;"><ul style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;"><li style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Aptos, Aptos_MSFontService, sans-serif; vertical-align: baseline;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Oversee the accuracy and completeness of client documentation, including NDAs, SOWs, and MSAs.</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></li></ul></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; position: relative;"><ul style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;"><li style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Aptos, Aptos_MSFontService, sans-serif; vertical-align: baseline;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Represent the voice of the customer internally, sharing feedback and insights to inform product and service enhancements.</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></li></ul></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; position: relative;"><ul style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;"><li style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Aptos, Aptos_MSFontService, sans-serif; vertical-align: baseline;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Build and </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">maintain</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;"> strong client relationships through regular communication and issue resolution.</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></li></ul></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; position: relative;"><ul style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;"><li style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Aptos, Aptos_MSFontService, sans-serif; vertical-align: baseline;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Develop and implement strategies to improve customer satisfaction and retention, aligned with revenue and growth targets.</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></li></ul></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; position: relative;"><ul style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;"><li style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Aptos, Aptos_MSFontService, sans-serif; vertical-align: baseline;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Identify</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;"> upsell and cross-sell opportunities within existing accounts based on evolving client needs.</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></li></ul></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; position: relative;"><ul style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;"><li style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Aptos, Aptos_MSFontService, sans-serif; vertical-align: baseline;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Conduct governance meetings and performance reviews with clients and internal stakeholders.</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></li></ul></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; position: relative;"><ul style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;"><li style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Aptos, Aptos_MSFontService, sans-serif; vertical-align: baseline;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Collaborate with delivery and support teams to ensure seamless execution and continuous improvement.</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></li></ul></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; position: relative;"><ul style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;"><li style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Aptos, Aptos_MSFontService, sans-serif; vertical-align: baseline;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Support conflict resolution and contribute to client success and long-term partnerships.</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></li></ul></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; position: relative;"><ul style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;"><li style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Aptos, Aptos_MSFontService, sans-serif; vertical-align: baseline;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Participate in onboarding processes and </span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">maintain</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;"> detailed records of client interactions to support engagement continuity.</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></li></ul></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 48px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; display: inline-block;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; cursor: move; left: 0px; position: relative; display: inline-block; text-indent: 0px; top: 2px;"><img alt="1760520957ZL1GjATP2aHr.png" src="https://s3.amazonaws.com/files.freshteam.com/production/81739/attachments/6020720995/original/1760520957ZL1GjATP2aHr.png?1760520957" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; padding: 0px; border: none; height: auto; width: auto; white-space: pre !important; margin-right: auto; margin-left: auto; display: block; max-width: 620px;" class="fr-fic fr-dii" width="auto" height="auto" data-attachment-id="6020720995"></span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 48px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif; font-weight: bold;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Qualifications:</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; position: relative;"><ul style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;"><li style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Aptos, Aptos_MSFontService, sans-serif; vertical-align: baseline;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Bachelor’s degree in technology, business, or a related field.</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></li></ul></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; position: relative;"><ul style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;"><li style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Aptos, Aptos_MSFontService, sans-serif; vertical-align: baseline;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Minimum 5-6 years of experience in client engagement, account management, or customer success roles.</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></li></ul></div></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; color: rgb(0, 0, 0); font-family: ;"><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; position: relative;"><ul style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;"><li style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Aptos, Aptos_MSFontService, sans-serif; vertical-align: baseline;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Proven ability to manage multiple high-value accounts and drive strategic outcomes.</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></li></ul></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; position: relative;"><ul style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;"><li style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Aptos, Aptos_MSFontService, sans-serif; vertical-align: baseline;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Strong communication</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;"> and relationship-building skills.</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></li></ul></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; position: relative;"><ul style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;"><li style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Aptos, Aptos_MSFontService, sans-serif; vertical-align: baseline;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Proficiency</span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;"> in CRM tools and engagement tracking systems.</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></li></ul></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; position: relative;"><ul style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;"><li style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Aptos, Aptos_MSFontService, sans-serif; vertical-align: baseline;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Excellent organizational and time management abilities.</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></li></ul></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; position: relative;"><ul style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;"><li style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Aptos, Aptos_MSFontService, sans-serif; vertical-align: baseline;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Ability to work collaboratively across teams and adapt to changing client priorities.</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></li></ul></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; position: relative;"><ul style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; list-style-type: disc; cursor: text; font-family: verdana; overflow: visible;"><li style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 24px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: Aptos, Aptos_MSFontService, sans-serif; vertical-align: baseline;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span lang="EN-IN" style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px;">Willingness to work in the US Time zone (5 PM to 2 AM IST).</span></span><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></li></ul></div><div style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;"><p style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 0px 48px; padding: 0px; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: justify; text-indent: 0px;"><span style="-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; font-size: 11pt; line-height: 17.2667px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> </span></p></div></div>

Key Skills

Client EngagementAccount ManagementCustomer SuccessCommunicationRelationship BuildingCRM ToolsOrganizational SkillsTime ManagementCollaborationConflict ResolutionGovernance MeetingsPerformance ReviewsUpsell OpportunitiesCross-Sell OpportunitiesAgile ExecutionDigital Strategy